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Insurance Services Specialist - Outpatient Insurance Services - Orion Building

Job Details

Location:
6630 Orion Drive, Fort Myers, FL 33912

Category:
Clerical/Administrative

Type:
Full Time

Schedule:
Days

Job Ref:
101386

Location:Orion Building -6630 Orion DriveFort Myers FL 33912

Department: Outpatient Insurance Services (OIS)

Work Type: Full Time

Shift: Shift 1/8:00:00AM to 4:30:00PM

Minimum to Midpoint Pay Rate:$20.50 - $24.09 / hour

Summary

Insurance Services Specialist

Seeking Medical Insurance Professionals

Position Overview

Lee Health is seeking experienced Medical Insurance Professionals with hands-on healthcare experience and a strong understanding of insurance reimbursement, verification, and authorization processes.

As the first point of access for Lee Health patients, the Insurance Services Specialist completes and assists with insurance verification, authorization coordination, and financial screening to secure maximum reimbursement for the Lee Health System.

Compensation

$20.50 per hour

Lee Health offers a starting rate above the market average for this role. Please apply only if you are comfortable with the advertised starting rate.

What We're Looking For

  • Hands-on experience in healthcare insurance, reimbursement, or patient financial services.

  • Knowledge of insurance verification, prior authorizations, and financial screening.

  • Experience navigating medical insurance requirements and supporting reimbursement processes.

  • Strong attention to detail, communication skills, and a patient-focused approach.

  • Ability to work in a fast-paced healthcare environment while maintaining accuracy and professionalism.

Lee Health Benefits

  • Medical, dental, and vision insurance.

  • Retirement savings plan with employer matching up to 5%.

  • Paid time off and paid holidays.

  • Tuition reimbursement after one year of employment.

  • Employee Assistance Program (EAP).

  • Career development and growth opportunities.

Be Valued for Being You.

Application Requirements

Please upload your most up-to-date resume, including complete employment dates for all positions, to be considered for this opportunity.

As the first point of access for Lee Health patients, this position completes and assists with Insurance Verification, authorizations, and financial screening to secure maximum reimbursement for the Lee Health System. It also requires excellent verbal, analytical and customer service skills due to the varying methods of continuous communication that occurs telephonically. Requires extensive computer knowledge and analytical experience to navigate and interpret the information provided by a multitude of entities. Requires prioritization, detail orientation, organized, flexible while working within high volume work queues. This job requires the ability to understand medical terminology pertinent to obtaining the authorizations needed for services.


Requirements

Education: High School diploma or equivalent required.

Experience: Clerical/administrative and healthcare experience required. Epic EMR system and customer service experience preferred.

Certification: N/A

License: N/A

Other: Requires excellent communication and interpersonal skills, IT/computer proficient, basic math skills, knowledge of insurance verification and medical billing helpful.

US:FL:Fort Myers

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Lee Health
is located in
Fort Myers/
Cape Coral,
Florida
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