Lee Health
is located in
Fort Myers/
Cape Coral,
Florida
Location:Orion Building -6630 Orion DriveFort Myers FL 33912
Department: Outpatient Insurance Services (OIS)
Work Type: Full Time
Shift: Shift 1/8:00:00AM to 4:30:00PM
Minimum to Midpoint Pay Rate:$20.50 - $24.09 / hour
Are you an insurance verification, authorization, or patient access professional who thrives on solving complex coverage challenges and ensuring healthcare organizations receive maximum reimbursement?
Join Lee Health as an Insurance Services Specialist and play a critical role in supporting both our patients and our healthcare system. This position is ideal for highly analytical healthcare administrative professionals who understand the importance of accurate insurance verification, authorization management, and financial clearance in the patient care journey.
As one of the first points of access for Lee Health patients, you'll help ensure patients are financially prepared for their services while protecting the organization's revenue cycle through thorough verification and authorization processes.
MondayFriday schedule with no weekends
Stable healthcare administrative career path with growth potential
Opportunity to make a direct impact on patient access and organizational reimbursement
Collaborative team environment within one of Southwest Florida's leading healthcare systems
Potential remote work opportunity after 612 months based on performance, productivity, quality, and business needs
Comprehensive benefits package
We're seeking professionals who enjoy investigative and analytical work and understand the importance of getting insurance details right the first time.
The ideal candidate will have experience with:
🔹 Insurance Verification
🔹 Prior Authorizations
🔹 Benefits Investigation
🔹 Patient Access or Financial Clearance
🔹 Medical Office, Hospital, or Revenue Cycle Operations
🔹 High-Volume Work Queues
🔹 Multi-System Navigation and Documentation
🔹 Complex Problem Solving and Critical Thinking
🔹 Patient Communication and Customer Service
Candidates with prior experience utilizing Epic within insurance verification, authorizations, patient access, scheduling, financial clearance, or revenue cycle functions are strongly encouraged to apply.
To excel in this role, you should be:
Detail-oriented and highly organized
Comfortable working within high-volume work queues
Able to prioritize competing responsibilities
Strong in verbal and written communication
Skilled at researching and interpreting insurance information
Comfortable speaking with patients, providers, insurance carriers, and internal departments
Knowledgeable in medical terminology and healthcare processes
Technically savvy with the ability to quickly navigate multiple systems and applications simultaneously
🏥 Medical, Dental & Vision Insurance
💰 Retirement Plan with Employer Match
📚 Tuition Reimbursement
🏖 Paid Time Off & Paid Holidays
💙 Employee Assistance Program
💳 Flexible Spending & Health Savings Accounts
📈 Career Growth and Development Opportunities
Apply today and become part of the team helping Lee Health patients access the care they need while supporting the financial health of our organization.
As the first point of access for Lee Health patients, this position completes and assists with Insurance Verification, authorizations, and financial screening to secure maximum reimbursement for the Lee Health System. It also requires excellent verbal, analytical and customer service skills due to the varying methods of continuous communication that occurs telephonically. Requires extensive computer knowledge and analytical experience to navigate and interpret the information provided by a multitude of entities. Requires prioritization, detail orientation, organized, flexible while working within high volume work queues. This job requires the ability to understand medical terminology pertinent to obtaining the authorizations needed for services.
Education: High School diploma or equivalent required.
Experience: Clerical/administrative and healthcare experience required. Epic EMR system and customer service experience preferred.
Certification: N/A
License: N/A
Other: Requires excellent communication and interpersonal skills, IT/computer proficient, basic math skills, knowledge of insurance verification and medical billing helpful.
US:FL:Fort Myers
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