Lee Health
is located in
Fort Myers/
Cape Coral,
Florida
Location:Orion Building -6630 Orion DriveFort Myers FL 33912
Department: Outpatient Insurance Services (OIS)
Work Type: Full Time
Shift: Shift 1/8:00:00AM to 4:30:00PM
Minimum to Midpoint Pay Rate:$20.50 - $24.09 / hour
Outpatient Insurance Services (OIS)
📍 Location: Orion Building 6630 Orion Drive, Fort Myers, FL 33912
🕒 Schedule: Full Time | MondayFriday | 8:00 AM 4:30 PM
If you have a background in healthcare insurance, authorizations, or benefits verification, this is your opportunity to step into a role where your expertise truly matters. You'll be part of a high-impact team ensuring patients receive timely, accurate insurance supportmaking a real difference in their care journey.
💰 Pay Transparency You Can Count On:
External candidates will start at $20.50/hour
We intentionally pay ABOVE market value for this role
Growth opportunities are structured and performance-based
Full pay range: $20.50 $24.09/hour
As an Insurance Services Specialist, youll be the critical link between patients, providers, and insurance carriers. Your day will include:
Verifying insurance eligibility and benefits with accuracy
Securing authorizations and referrals for outpatient services
Reviewing accounts for completeness and compliance
Communicating clearly with patients and internal teams
Navigating payer requirements and resolving discrepancies
Utilizing EMR systems to ensure seamless documentation
High School Diploma or Equivalent (Required)
Clerical/Administrative Experience Required
Healthcare Insurance Experience Required
Epic EMR Experience Preferred
Customer Service Experience Preferred
Less than 1 year of experience required making this a great opportunity to grow within a healthcare system.
You thrive in a fast-paced environment, love solving insurance puzzles, and take pride in getting the details right. You bring a strong sense of accountability, professionalism, and patient-first thinking.
This isnt just a jobits a career pathway. Youll gain valuable experience in healthcare operations, insurance processes, and EMR systems, all while being supported by a collaborative and mission-driven team.
Step into a role where your skills in healthcare insurance are valued, your growth is supported, and your work truly matters.
Apply today and be part of something bigger.
As the first point of access for Lee Health patients, this position completes and assists with Insurance Verification, authorizations, and financial screening to secure maximum reimbursement for the Lee Health System. It also requires excellent verbal, analytical and customer service skills due to the varying methods of continuous communication that occurs telephonically. Requires extensive computer knowledge and analytical experience to navigate and interpret the information provided by a multitude of entities. Requires prioritization, detail orientation, organized, flexible while working within high volume work queues. This job requires the ability to understand medical terminology pertinent to obtaining the authorizations needed for services.
Not required
Requires excellent communication and interpersonal skills, IT/computer proficient, basic math skills, knowledge of insurance verification and medical billing helpful.
US:FL:Fort Myers
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