Location:Summerlin Peds Ophthalmology -11390 Summerlin Square DriveFort Myers Beach FL 33931
Department: GCHSWF Peds Ophthalmology - FM
Work Type: Full Time
Shift: Shift 1/7:15:00 AM to 5:00:00 PM
Minimum to Midpoint Pay Rate:$20.00 - $23.50 / hour
📍 Location: Summerlin Peds Ophthalmology
11390 Summerlin Square Drive | Fort Myers Beach, FL 33931
(Conveniently located near Health Park Medical Center)
Do you love working with children and families in a fast-paced medical environment? 🩺💙 Are you energized by high-volume work and proud of staying calm under pressure? If so, wed love to meet you!
We are seeking a dependable, patient-focused Front Desk / Customer Service Representative to support our busy pediatric ophthalmology practice. This is a high-volume, front-end role ideal for someone who thrives on multitasking and teamwork.
Youll be the first smile our young patients and families seemaking a real difference every day! 😊
MondayFriday
5 shifts per week (8 hours each)
Variable hours between 7:15 AM 5:00 PM
No weekends!
Stays calm and professional in high-pressure situations
Reliable, organized, and detail-oriented
Strong multitasking and customer service skills
Prior experience with Epic EMR (preferred)
Bilingual skills are a big plus 🌎🗣 (but not required)
Passion for working with children and families 💕👨👩👧👦
📋 Patient check-in and registration
📞 Managing high call volumes
🗂 Scheduling appointments
💻 Using Epic EMR for documentation
💬 Supporting families with compassion and clarity
🤝 Collaborating with clinical and administrative teams
Medical, Dental & Vision Insurance
Paid Time Off & Holidays
Retirement Plan Options
Employee Wellness Programs
Career Growth & Development Opportunities
Supportive, mission-driven healthcare environment
At Summerlin Peds Ophthalmology, youll be part of a team dedicated to delivering exceptional pediatric care in a high-energy, supportive environment. If you enjoy making a difference in childrens lives while building a strong healthcare career, this role is for you! 🌟👶🏽🩺
📌 Apply today and become part of a team that puts kids firstevery single day!
The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.
Education: High School Diploma or GED Required.
Experience: Less than 1 Year Clerical/Administrative required. Insurance/Customer Service preferred.
Certification:BLS (Basic Life Support) certification required in Employee Health and may also be required at other locations within 90 days of hire.
License: N/A
Other: Requires excellent communication and interpersonal skills, IT/computer proficient, basic math, knowledge of insurance verification and medical billing helpful.
US:FL:Fort Myers Beach
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