Location:LPG Vascular -12700 Creekside LaneSuite 301Fort Myers FL 33919
Department: LPG Vascular Surgery
Work Type: Full Time
Shift: Shift 1/8:00:00 AM to 4:30:00 PM
Minimum to Midpoint Pay Rate:$16.49 - $20.16 / hour
💙 Grow Your Career with Lee Physician Group Referral Coordinator (Vascular Surgery)
📍 Location: LPG Vascular Surgery On Site
🕗 Schedule: Monday Friday, 8:00 AM 4:30 PM
Are you a detail-oriented professional with a passion for providing exceptional patient service? Join Lee Physician Groups Vascular Surgery team as a Referral Coordinator and take your healthcare career to the next level! 🩺
This is a fully on-site role, perfect for someone who enjoys collaborating closely with providers, staff, and patients in a fast-paced specialty area.
What Youll Do:
As a key part of our Vascular Surgery team, youll:
📝 Process internal, outgoing, and incoming referrals accurately and efficiently.
📂 Manage referral work queues to ensure every referral is complete and sent to the correct department.
📅 Schedule patients and attach referrals to appointments.
Obtain and verify authorizations prior to visits and procedures.
🤝 Maintain strong communication with Vascular Surgery providers, staff, and patients.
Process a high volume of referrals daily while maintaining accuracy and attention to detail.
Skills & Qualifications:
🎓 High School diploma or GED required; post-secondary training or college preferred.
💼 Minimum 1 year of experience in customer service and scheduling required.
💻 Epic experience preferred (6+ months).
🧩 Strong organizational and multitasking skills.
🗣 Excellent communication and teamwork abilities.
Passion for supporting patients and improving their care experience.
Why Youll Love This Role:
🌟 MondayFriday schedule with consistent daytime hours.
🏥 On-site position within an engaging specialty thats always in demand.
📈 Fantastic opportunity to expand your skills and grow within Lee Physician Group.
💙 Be part of a compassionate team dedicated to delivering world-class vascular care.
Ready to grow with a leading specialty team? Apply today and join our Vascular Surgery family! 🩵
Facilitates referrals by processing internal, outgoing, and incoming referral entries. The Referral Coordinator will be responsible for working assigned incoming and outgoing referral work queues, schedule patients, attach referral to patient appointments, obtain authorizations, proactively look into assigned department schedule and verify all authorizations have been done. Will also be responsible for maintaining communication/relationship with the assigned practice. Processes more than 50 referrals per day for completeness, and disseminating the referral appropriately to the correct work queues is the start of the scheduling process.
Education:High School diploma or GED equivalent required. Post high school training or college preferred.
Experience:Minimum of 1 years experience in customer service and scheduling. 6 months of Epic experience preferred.
Certification:N/A
License:N/A
Other:This job requires you to have a working knowledge of referrals and InBasket, so that you can communicate to the offices and physicians about the referrals. One must possess extensive knowledge Epic scheduling to maneuver efficiently and attach the referral to the appointment, which assists the scheduler in providing quick and accurate service for our patients. This position takes multi-tasking to a new level, and requires one to be flexible, as the job duties change quickly. Communication and fostering a team environment are an essential component of this job. We work in cubicles, so one must feel comfortable working in a confined space. One must maintain all of those proficiencies and will continue to achieve exceptional quality scores/error rate. In addition, this person must be crossed trained in all service lines of the department.
Medical terminology knowledge is a must. Knowledge and understanding of telephone etiquette including strong listening skills are essential. Excellent customer service, including verbal and written communication skills are required. Ability to effectively, precisely and clearly communicate with other departments, physician practices, staff and providers. Data entry skills and good computer skills are required including knowledge of Microsoft Office. Expert understanding of insurance and authorization process. Ability to trains all levels of referral coordinators for all assigned specialties. Being bilingual is helpful.
US:FL:Fort Myers
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