Location:Bonita Health Center -3501 Health Center BlvdSuite 1119Estero FL 34135
Department: LPG Adult GI
Work Type: Full Time
Shift: Shift 1/7:00:00 AM to 7:00:00 PM
Minimum to Midpoint Pay Rate:$17.34 - $21.67 / hour
🌟 Now Hiring: Lead Customer Service Representative Adult GI 🌟
Locations: Bonita Health Center (Estero) and Medical Plaza One (Fort Myers, near HealthPark Medical Center)
Are you looking to advance your administrative career in a dynamic medical office setting? Whether youre an internal Lee Health employee or an external candidate seeking your next professional step, our Adult GI team is excited to welcome a motivated Lead Customer Service Representative!
This role offers an excellent entry-level leadership opportunity for individuals who are eager to grow, mentor others, and support the daily operations of a high-volume specialty practice. In this position, you will:
Provide guidance and support to the Customer Service Representative team
Take a lead role in scheduling, workflow coordination, and front-office functions
Help drive efficient operations while ensuring our patients receive exceptional service
Candidates with Customer Service Representative experience (highly preferred) who aspire to move into a Supervisory role will find this to be a natural and rewarding next step.
🕒 Schedule: MondayFriday, five 8-hour shifts between 7:00 a.m. and 7:00 p.m.
📍 Important: This role requires working at both the Bonita Health Center in Estero and Medical Plaza One in Fort Myers.
Join our collaborative and supportive Adult GI team and grow your career as a trusted administrative leader.
👉 Apply today and take your next step with Lee Health!
🌟 Internal Opportunity: Lead Customer Service Representative Adult GI 🌟
Are you a current Lee Health employee ready to take the next step in your career with Lee Physician Group? Were looking for a Lead Customer Service Representative to join our Adult GI team!
This is an excellent entry-level leadership opportunity for those eager to grow in an administrative and mentoring role. As the Lead CSR, youll:
Support and guide the Customer Service Representatives within the office
Take a lead role in scheduling and workflow coordination
Help maintain smooth daily operations while ensuring exceptional patient service
If youre currently a Customer Service Representative (heavily preferred) and aspire to move into a Supervisory role, this is your ideal next step!
🕒 Schedule: Monday to Friday five 8-hour shifts between 7:00 a.m. and 7:00 p.m.
Join a collaborative and supportive team of healthcare professionals who are committed to helping you grow and succeed as an administrative healthcare leader.
👉 Apply today and take the next step in your Lee Health career!
The Lead Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice. CSR responsibilities include handling telephones, client registration/check-in, patient appointment scheduling, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Detailed oriented and possess excellent communication, interpersonal and writing skills. Ability to effectively communicate and present information, respond to questions and problem solving skills. Responsible for meeting the following criteria: Provides support to the business activities of a multi-practitioner practice where there is a manager over two or more offices without a supervisor on site. Depending on the specific Practice needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.
| Degree/Diploma Obtained | Program of Study | Required/ Preferred | and/or |
| High School Diploma or Equivalent | Required | ||
| Minimum Years Required | Area of Experience | Required/ Preferred | and/or |
| 2 Years | Customer Service | Required | |
And motivated to return to school to pursue a degree to advance within the department to a leadership position/career path.
| Licenses | Required/ Preferred | and/or |
| Not Required | ||
| Certificates/Registrations | Required/ Preferred | and/or |
US:FL:Estero
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