Laboratory Support Services Supervisor - Non-Technical

Location: Gulf Coast Medical Center 13681 Doctor's Way, Fort Myers, FL 33912
Department: Laboratory General
Schedule: Full Time, Day Shift (primarily 8:00 AM 4:30 PM with some flexibility)
Pay Range: $22.73 $28.41 / hour (Minimum to Midpoint)

Be part of something greater with Lee Health.

At Lee Health, we are more than a healthcare system, we are a community of caregivers dedicated to enhancing health and wellness in Southwest Florida. As one of the largest nonprofit health systems in the state, we pride ourselves on providing compassionate, patient-centered care while supporting our team members with opportunities to grow, lead, and thrive.

About the Role

We are seeking a Laboratory Support Services Supervisor to oversee the daily operations of our laboratory support team at Gulf Coast Medical Center. In this role, you will provide leadership and guidance to lab assistants and other non-licensed staff, ensuring exceptional service delivery that meets patient, staff, and regulatory expectations.

What You Will Do

• Supervise, mentor, and develop lab support staff, including interviewing, hiring, training, scheduling, and performance management.
• Serve as the primary resource and point of contact for lab assistants and support staff.
• Ensure orientation, ongoing training, and competency assessments are delivered effectively.
• Collaborate with laboratory leadership to develop and implement Support Services procedures.
• Identify and drive improvements in efficiency, performance, and cost containment.
• Maintain compliance with all accreditation standards, state, and federal regulations.
• Foster a culture of safety, service excellence, and teamwork while ensuring the highest quality patient experience.

What We Are Looking For

• A collaborative and supportive leader with strong communication and organizational skills.
• Someone passionate about developing people, improving processes, and advancing patient care.
• Experience in laboratory support operations and supervising staff is strongly preferred.

Why Lee Health?

At Lee Health, you will find more than a job, you will discover a career with purpose. We offer:

• Competitive compensation and comprehensive benefits.
• Opportunities for professional growth and advancement.
• A mission-driven environment that values compassion, respect, and teamwork.
• The chance to make a meaningful impact every day in the lives of our patients and community.

Educational Requirements

Additional Requirements

Two years formal education or training after high school or Associates Degree

Experience Requirements

State of Florida Licensure Requirements

Certifications/Registration Requirements

Other Requirements

Strong customer service, communication, and interpersonal skills. Requires good time management skills and ability to solve problems.

US:FL:Fort Myers