Outpatient Insurance Services (OIS) Lee Health
📍Orion Building | 6630 Orion Drive, Fort Myers, FL 33912
🕒Full Time | Shift 1 | 8:00 AM4:30 PM
💰Pay Range: $20.50 $24.09/hr (Minimum to Midpoint)
Are you someone who thrives inmedically based insurance workflows, loves interpreting complex information, and enjoys being a key part of the patient financial experience?
As thefirst point of accessfor Lee Health patients, our Insurance Services Specialist plays a vital role in ensuring accurate, timely, and complete financial clearance. You will:
Verify insurance coverage & benefits
Complete authorizations and financial screening
Communicate with patients, payers, and internal teams
Navigate multiple systems through high-volume work queues
Apply medical terminology and analytical skills to secure correct reimbursement
This role is perfect for detail-oriented, tech-savvy individuals who enjoy fast-paced, meaningful work that directly supports patient care. 💙
Were looking for someone who excels in:
Verbal communication (telephone-heavy role)
Multi-system navigation & data interpretation
High-volume task prioritization
Analytical thinking
Customer service with a professional, supportive tone
Knowledge of medical terminology isrequiredto obtain accurate authorizations.
High School Diploma or Equivalent Required
Youll shine in this role if you have experience with:
| Area of Experience | Requirement |
|---|---|
| Clerical/Administrative | Required |
| Healthcare Insurance Workflows | Required |
| Epic EMR | Preferred |
| Customer Service | Preferred |
No licensure required
No certifications required
Strong communication & interpersonal skills
Tech savvy with solid computer proficiency
Basic math competency
Experience withinsurance verificationormedical billingis a plus
Ability to stay organized, flexible, and composed in high-volume environments
📍Fort Myers, Florida
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