Location: All locations for full time CSR roles
Department:LPG, Outpatient Rehab, and Outpatient Registration offices
Work Type: Full Time
Shift: Shifts vary depending on location
Minimum to Midpoint Pay Rate:$15.64 - $18.75 / hour
No medical experience required just great people skills and a desire to help others!
Looking to get your foot in the door in healthcare? Want a full-time job where you make a real difference every single day? Lee Health is hiring Customer Service Representatives (CSRs) to work in our busy, patient-facing medical offices across Southwest Florida and we want YOU on our team!
Greet and check in patients arriving for appointments
Help guide patients through the check-in and check-out process
Schedule appointments, update records, and provide friendly support
Be a key part of our care team the first face patients see!
We have full-time openings in locations across:
Fort Myers Cape Coral Naples Bonita Springs Estero
Full-time ONLY must be available to work MondayFriday between 6:30 AM and 7:00 PM
Most offices follow a 5-day, 8-hour schedule
Schedules are shared 1 week in advance
Some locations have consistent hours, others vary weekly
Competitive Pay: $15.64 $18.75/hour
Full Benefits Package: Medical, Dental, Vision
Up to 5% 401(k) Match
Paid Time Off & Wellness Perks
Tuition Reimbursement after 1 year
On-the-job Training + Career Growth Opportunities
You must have full-time availability to be considered
Be prepared for a video interview via WebEx download the app ahead of time
Dress professionally for your interview
Attach your most up-to-date resume (with work dates!)
Answer all pre-screening questions completely
Were one of Southwest Floridas leading healthcare systems, and we believe every team member matters. When you join us, you join a mission to deliver compassionate, patient-first care every dayand well support you with training, great benefits, and room to grow.
👉 Apply today to start your career in healthcare!
No medical background? No problem! If you have great customer service skills and a passion for helping people, we want to hear from you!
The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.
Education: High School Diploma or GED Required.
Experience: Less than 1 Year Clerical/Administrative required. Insurance/Customer Service preferred.
Certification:BLS (Basic Life Support) certification required in Employee Health and may also be required at other locations within 90 days of hire.
License: N/A
Other: Requires excellent communication and interpersonal skills, IT/computer proficient, basic math, knowledge of insurance verification and medical billing helpful.
US:FL:Fort Myers
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