Location: All locations and schedules
Department: Various
Work Type: Full Time
Shift:1/ Various
Minimum to Midpoint Pay Rate:$15.64 - $18.75 / hour
Are you looking for a full-time role in healthcare with a supportive team and opportunities for growth? Lee Health, a nationally recognized and award-winning health system in Southwest Florida, is hiring Full-Time Customer Service Representatives across multiple locations!
Variety of locations & schedules available find the best fit for you!
A caring and supportive workplace culture
Great coworkers and a positive team environment
Competitive pay and exceptional benefits (including up to 5% retirement match)
College tuition reimbursement after just one year
Career growth opportunities in healthcare
Full-time, 5 days a week, 8-hour shifts (varied schedules available)
Locations include but are not limited to:
Cape Coral
Fort Myers
Lehigh Acres (and surrounding areas)
Bonita Springs
Naples
Estero
Port Charlotte
Babcock Ranch
As a Customer Service Representative, you will be the first point of contact for patientsassisting with scheduling, check-ins, inquiries, and ensuring a smooth and welcoming experience. This role is perfect for someone who is organized, detail-oriented, and enjoys helping others in a fast-paced healthcare environment.
📌 Please include your most up-to-date resume with dates to be considered for this role.
📌 Indicate your location preferences and any scheduling limitations in the screening questions.
📌 Lara King, the recruiter, will discuss available opportunities during your interview to find the best match for your needs!
📌We will be conducting a web ex interview with the recruiter so please dress professionally
No prior healthcare experience? No problem! We provide training and support to help you succeed.
Join Lee Health and be part of a team that makes a difference every day. Apply now!
The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.
| Degree/Diploma Obtained | Program of Study | Required/ Preferred | and/or |
| High School Diploma or Equivalent | Required | ||
| Minimum Years Required | Area of Experience | Required/ Preferred | and/or |
| Less than 1 Year | Clerical/Administrative | Required | and |
| Insurance | Preferred | or | |
| Customer Service | Preferred |
1-2 years prior experience required for Lee Health Solutions.
| Licenses | Required/ Preferred | and/or |
| Not Required | ||
| Certificates/Registrations | Required/ Preferred | and/or |
Basic Life Support (BLS) may be required at some locations within 90 days of hire.
US:FL:Fort Myers
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