Full Time - Customer Service Representative - Bonita Springs based roles

Location:Bonita Health Center -3501 Health Center BlvdSuite 1119Estero FL 34135

Department:

Work Type: Full Time

Shift: 0/7:00:00 AM to 5:45:00 PM

Minimum to Midpoint Pay Rate:$15.64 - $18.75 / hour

Summary

Exciting Career Opportunities in Customer Service Bonita Springs, FL

Lee Health is actively hiring Customer Service Representatives for several specialty offices in the beautiful Bonita Springs area. We offer a variety of schedules and roles to fit your career goals and lifestyle.

Current Hiring Locations:

• Bonita Health Center
  3501 Health Center Blvd, Suite 1119
  Estero, FL 34135

• Bonita Bay Lifestyle Center
  26800 S Tamiami Trail
  Bonita Springs, FL 34134

Available Departments:

• Oncology ( Full time)

• Rheumatology( Full time)

• Outpatient Registration Services ( Part Time)

• Sleep Medicine( Full time)

• Family Medicine( Full time)

Why Join Lee Health?
Having a career with Lee Health offers more than just a job it means becoming part of a caring workplace culture with supportive coworkers and meaningful work. Our team members enjoy:

• An exceptional benefits package

• Up to 5% retirement match

• College tuition reimbursement after one year of employment

• Career growth and advancement opportunities

• Work/life balance

• Market competitive salary

Next Steps:
Interested candidates will be invited to a virtual interview with Recruiter Lara King, who will provide details about specific schedules and available roles. Please be prepared and dress in business professional attire for your interview.

The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.

Requirements

Education: High School Diploma or GED Required.

Experience: Less than 1 Year Clerical/Administrative required. Insurance/Customer Service preferred.

Certification:BLS (Basic Life Support) certification required in Employee Health and may also be required at other locations within 90 days of hire.

License: N/A

Other: Requires excellent communication and interpersonal skills, IT/computer proficient, basic math, knowledge of insurance verification and medical billing helpful.

US:FL:Estero