Location:Medical Plaza One -9800 S Healthpark DriveFort Myers FL 33908
Department: LPG Workforce Pool
Work Type: Full Time
Shift: Shift 1/8:00:00 AM to 4:00:00 PM
Minimum to Midpoint Pay Rate:$17.34 - $21.67 / hour
🌸 Ready to Become an OBGYN Customer Service Subject Matter Expert? 🌸
Join our Float Pool Customer Service Representative (CSR) team and grow your career in Womens Health while supporting multiple OBGYN practices across Cape Coral, Fort Myers, and surrounding areas. This is the perfect role for someone who thrives in a dynamic environment and is passionate about supporting patients during some of the most important moments in their lives. 🤰💗
Travel to various OBGYN clinics across the region 🚗
Deliver compassionate, high-quality patient service
Support scheduling, registration, and front-end operations
Strengthen your knowledge in womens health and become a trusted resource
Varied, flexible schedule based on department needs
Primarily MondayFriday with Saturday coverage as needed
High School Diploma or GED required
Associate degree preferred
External Candidates:
2 years customer service experience required
3 years medical office front desk experience preferred
Epic EMR experience preferred
Internal Candidates:
1 year equivalent scheduling or registration experience
CSR experience preferred
Medical, dental, and vision insurance
Retirement plan with employer match
Generous PTO and paid holidays
Tuition reimbursement & career growth pathways 🎓
Employee wellness programs
Inclusive, supportive team culture
Opportunity to grow into SME, lead, or supervisory roles
The Float Customer Service Representative position is responsible for providing an excellent customer experience. Responsibilities include utilizing a practice management system to facilitate scheduling, registration, accurate billing, collections and the maintenance of medical records. This position can be assigned Sat and Sun shifts and reports to the Manager/Supervisor. This position is required to float to all LPG and Hospital Outpatient Department locations across four counties.
Education: High School Diploma or GED required. Associates Degree preferred.
Experience: External Candidates: 2 years of customer service experience required. 3 years of similar medical office front desk experience preferred, Epic EMR experience preferred.Internal candidates: 1 year of equivalent scheduling or registration experience, CSR role preferred.
License: Not required.
Certifications: Not required.
Other: Excellent customer service and computer skills required. Ability to solve problems anddemonstrate critical thinking skills. Works weekend and holidays.
US:FL:Fort Myers
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