Location:Westlinks -12801 Westlinks DriveFort Myers FL 33913
Department: LPG Workforce Pool
Work Type: Full Time
Shift: Shift 1/6:30:00 AM to 8:00:00 PM
Minimum to Midpoint Pay Rate:$17.34 - $21.67 / hour
Having a career with Lee Health offers a caring workplace culture, great coworkers, exceptional benefits package (including up to 5% retirement match and college tuition reimbursement after a year with Lee), career growth, work/life balance, and a market competitive salary.
You can travel throughout Lee, Collier, and Charlotte county for this role.
Schedules can include variable hours and weekends.
$17.34 - $21.67 / hour
The Float Customer Service Representative position is responsible for providing an excellent customer experience. Responsibilities include utilizing a practice management system to facilitate scheduling, registration, accurate billing, collections and the maintenance of medical records. This position can be assigned Sat and Sun shifts and reports to the Manager/Supervisor. This position is required to float to all LPG and Hospital Outpatient Department locations across four counties.
Education: High School Diploma or GED required. Associates Degree preferred.
Experience: External Candidates: 2 years of customer service experience required. 3 years of similar medical office front desk experience preferred, Epic EMR experience preferred.Internal candidates: 1 year of equivalent scheduling or registration experience, CSR role preferred.
License: Not required.
Certifications: Not required.
Other: Excellent customer service and computer skills required. Ability to solve problems anddemonstrate critical thinking skills. Works weekend and holidays.
US:FL:Fort Myers
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