Location:Golisano Pediatric Specialties and Urgent Care - Naples -3361 Pine Ridge RoadNaples FL 34109
Department: GCHSWF Pediatric Specialists - Collier Clinic
Work Type: Full Time
Shift: Shift 1/8:00:00 AM to 5:00:00 PM
Minimum to Midpoint Pay Rate:$17.34 - $21.67 / hour
3361 Pine Ridge Road, Naples, FL 34109
Golisano Pediatric Specialties and Urgent Care in Naples is seeking a compassionate, motivated Float Customer Service Representative to join our team! This unique role provides front-line support to our pediatric patients and their families, floating between Pediatric Specialties and Pediatric Urgent Care both conveniently located within the same building.
This position is perfect for healthcare professionals who are passionate about delivering exceptional customer service and creating a positive experience for children and their families.
Being bilingual in English and Spanish is a major plus and highly valued in this role as we proudly serve a diverse patient population!
Why Join Us?
Monday through Friday schedule
Supportive, collaborative pediatric care environment
Opportunity to make a real difference in the patient and family experience
Work within a dedicated pediatric team that values compassion, respect, and excellence
Ready to Apply?
Bring your passion for customer service and healthcare to a role where you can truly make an impact! Apply today to join the caring team at Golisano Pediatric Specialties and Urgent Care Naples.
The Float Customer Service Representative position is responsible for providing an excellent customer experience. Responsibilities include utilizing a practice management system to facilitate scheduling, registration, accurate billing, collections and the maintenance of medical records. This position can be assigned Sat and Sun shifts and reports to the Manager/Supervisor. This position is required to float to all LPG and Hospital Outpatient Department locations across four counties.
Education: High School Diploma or GED required. Associates Degree preferred.
Experience: External Candidates: 2 years of customer service experience required. 3 years of similar medical office front desk experience preferred, Epic EMR experience preferred.Internal candidates: 1 year of equivalent scheduling or registration experience, CSR role preferred.
License: Not required.
Certifications: Not required.
Other: Excellent customer service and computer skills required. Ability to solve problems anddemonstrate critical thinking skills. Works weekend and holidays.
US:FL:Naples
(link will open in a new window)
9