Float Customer Service Representative - Adult Specialty - Requires Travel

Location:Westlinks -12801 Westlinks DriveFort Myers FL 33913

Department: LPG Workforce Pool

Work Type: Full Time

Shift: Shift 1/7:00:00 AM to 5:30:00 PM

Minimum to Midpoint Pay Rate:$17.34 - $21.67 / hour

Summary

Now Hiring: Float Customer Service Representative Adult Specialty Division
Locations: Bonita Health Center, Ft Myers, Cape Coral, Port Charlotte

Are you a seasoned Customer Service Representative ready to grow your career in a dynamic healthcare setting ?Lee Physician Groupis seeking an experienced and motivatedFloat CSRto support ourAdult Specialty Division. This role requires travel between ourvariouslocations.

If youre looking for an opportunity tobroaden your skills, support multiple teamsand make a meaningful impact in patient care, we encourage you to apply.

🟢What We Offer:

• Exposure to various specialty practices and clinic operations
• Supportive, team-oriented environment
• Professional development opportunities within Lee Health

📍What Were Looking For:

• Previous experience in a medical office or healthcare setting preferred

• Strong communication skills, flexibility, and a patient-first mindset

• Reliable transportation and willingness to travel between locations

📅Apply Today!
Please submit yourmost up-to-date resume, including employment dates, for consideration.

Take the next step in your career withLee Physician Groups Adult Specialty Division where your growth matters.The Float Customer Service Representative position is responsible for providing an excellent customer experience. Responsibilities include utilizing a practice management system to facilitate scheduling, registration, accurate billing, collections and the maintenance of medical records. This position can be assigned Sat and Sun shifts and reports to the Manager/Supervisor. This position is required to float to all LPG and Hospital Outpatient Department locations across four counties.

Requirements

Education: High School Diploma or GED required. Associates Degree preferred.

Experience: External Candidates: 2 years of customer service experience required. 3 years of similar medical office front desk experience preferred, Epic EMR experience preferred.Internal candidates: 1 year of equivalent scheduling or registration experience, CSR role preferred.

License: Not required.

Certifications: Not required.

Other: Excellent customer service and computer skills required. Ability to solve problems anddemonstrate critical thinking skills. Works weekend and holidays.

US:FL:Fort Myers