Location:Santa Barbara Professional Center -224 Santa Barbara BlvdCape Coral FL 33991
Department: Patient Business Office
Work Type: Full Time
Shift: Shift 1/7:00 AM to 4:00 PM (Mon-Thurs) & 7:00 AM to 1:00 PM (Fri)
Minimum to Midpoint Pay Rate:$15.64 - $18.75 / hour
Job Description:
Provides clerical support to the Central Business Office cashier department, including tasks such as uploading EFTs from various websites, retrieving ACH transactions from Bank of America, and processing BOT reports for EFTs.
The ideal candidate must have excellent communication skills, be highly detail-oriented, and possess the ability to manage stress and handle complex tasks effectively. A positive attitude and friendly personality are essential.
This role requires promoting positive employee and customer relations and the ability to work both independently and collaboratively within a team environment.
Requirements:
Education:High School diploma or equivalent required. Post high school training or associate degree preferred.
Experience:Minimum of 1 year of experience in customer relations role required. Epic experience preferred. Minimum of 1 year healthcare revenue cycle experience preferred.
Certification:N/A
License:N/A
Other:Medical terminology knowledge desired. Excellent computer skills. Ability to speak multiple languages is helpful. Knowledge and understanding of telephone etiquette including strong listening skills are essential. Excellent customer service skills are also required, including verbal and written communication.
US:FL:Cape Coral
(link will open in a new window)
9