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Be Valued
for Being You.

At Lee Health, it’s all about you.

ER Financial Counselor- Multiple Locations/Shifts

Job Details

Location:
Fort Myers, FL

Category:
Clerical/Administrative

Type:
Full Time

Job Ref:
63184

Opportunities Available At: Lee Memorial Hospital, Cape Coral Hospital, Healthpark Medical Center, Coconut Point, Golisano Children's Hospital

Department:Registration Services

Work Type: Full Time/Part Time

Shift:All Shifts Available (Day/Afternoon/Night)

Minimum to Midpoint Pay Rate:$16.49 - $20.16 / hour

Summary


Join us and be valued as a person, not just an employee, within a culture built on teamwork, empowerment, and continuous improvement. We have created something truly exceptional in Southwest Florida, with careers for compassionate healthcare professionals eager to realize their full potential across a diversity of opportunities throughout our health system.

As a first point of access for Lee Memorial Health System customers this position completes and assists with insurance verification, authorization, and financial screening to secure maximum reimbursement for the Health System. This position is also responsible for confirming patient identity and uses Epic and on-line resources to ensure Medicare medical necessity. It also requires excellent verbal, analytical and customer service skills due to the varying methods of continuous communication which occurs telephonically, in person, and bed-side in a direct clinical care setting. Requires extensive computer knowledge and analytical experience to navigate and interpret information provided by a multitude of payers. This job requires the ability to be multi-task oriented while using critical thinking skills to appropriately handle complexity and stress while displaying excellent customer service at all times.

Requirements

Educational Requirements

Degree/Diploma ObtainedProgram of StudyRequired/
Preferred
and/or
High School Diploma or EquivalentRequiredor

Additional Requirements

Post high school training or college preferred.

Experience Requirements

Minimum Years RequiredArea of ExperienceRequired/
Preferred
and/or
1 YearCustomer ServiceRequiredand
1 YearHealthcarePreferredor
1 YearSchedulingPreferred

Additional Requirements

Experience with Epic is a plus.

State of Florida Licensure Requirements

LicensesRequired/
Preferred
and/or
Not Required

Certifications/Registration Requirements

Certificates/RegistrationsRequired/
Preferred
and/or

US:FL:Fort Myers

US:FL:Cape Coral

US:FL:Estero

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