Location:Surfside Outpatient Center -2441 Surfside BlvdCape Coral FL 33914
Department: LPG Rheumatology
Work Type: Full Time
Shift: Shift 1/7:00:00 AM to 5:15:00 PM
Minimum to Midpoint Pay Rate:$15.64 - $18.75 / hour
Looking for a full-time role in healthcare with a supportive team and great benefits? Lee Health, a nationally recognized and award-winning health system in Southwest Florida, is hiring a Customer Service Representative to join our Rheumatology team at Surfside Outpatient Center in Cape Coral!
Schedule: Monday Friday, 5 days a week, 8-hour shifts (variable between 7:00 AM 5:15 PM)
As a Customer Service Representative, youll be an essential part of our Rheumatology team, assisting patients with scheduling, check-ins, inquiries, and providing excellent customer service. This role is perfect for someone who enjoys helping others and creating a positive patient experience.
Consistent weekday schedule enjoy work/life balance!
A caring and supportive workplace culture
Great coworkers and a positive team environment
Competitive pay and exceptional benefits (including up to 5% retirement match)
College tuition reimbursement after just one year
Career growth opportunities in healthcare
If you have strong communication skills, attention to detail, and a passion for helping others, wed love to hear from you!
No prior healthcare experience? No problem! We provide training and support to help you succeed.
Join Lee Health and make a difference in patient care every day. Apply now!
The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.
| Degree/Diploma Obtained | Program of Study | Required/ Preferred | and/or |
| High School Diploma or Equivalent | Required | ||
| Minimum Years Required | Area of Experience | Required/ Preferred | and/or |
| Less than 1 Year | Clerical/Administrative | Required | and |
| Insurance | Preferred | or | |
| Customer Service | Preferred |
1-2 years prior experience required for Lee Health Solutions.
| Licenses | Required/ Preferred | and/or |
| Not Required | ||
| Certificates/Registrations | Required/ Preferred | and/or |
Basic Life Support (BLS) may be required at some locations within 90 days of hire.
US:FL:Cape Coral
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