Location:Coconut Point -23450 Via Coconut PointEstero FL 33928
Department: Registration Services
Work Type: Full Time
Shift: Shift 1/8:00:00 AM to 5:30:00 PM
Minimum to Midpoint Pay Rate:$20.00 - $23.50 / hour
🌟 Customer Service Representative Registration Services
📍 Coconut Point | Estero, FL
Do you love the pace, precision, and people interaction that come with Registration Services? Are you energized by being the go-to person who keeps the front end of a healthcare visit running smoothly? If so, this is the role youve been waiting for!
Join Lee Healths Coconut Point Registration Team, where every day brings meaningful patient interactions, teamwork, and the satisfaction of knowing you play a critical role in the patient journeyfrom the very first hello.
Be the face of the facility and the first smile our patients see
Put your registration expertise to work in a modern, high-volume healthcare setting
Enjoy a role that values accuracy, efficiency, and exceptional service
Work alongside a supportive, collaborative team that truly has your back
Managing patient registration with confidence and accuracy
Verifying information and ensuring a seamless check-in experience
Multitasking in a fast-paced environment that keeps your day moving
Delivering outstanding customer service that makes patients feel welcomed and cared for
Professionals who enjoy registration work and take pride in getting the details right
Team players who shine in a busy, patient-facing environment
Individuals who bring empathy, professionalism, and positive energy to every interaction
Monday Friday
Between 8:00 AM 5:30 PM
Consistent weekday hoursyour evenings and weekends stay yours!
At Lee Health, your expertise is valuedand rewardedwith an exceptional benefits package:
Medical, Dental & Vision Insurance
Generous Paid Time Off & Paid Holidays
403(b) Retirement Plan with Employer Match
Tuition Reimbursement & Career Advancement Opportunities
Wellness Programs, Employee Discounts & More
📄 Ready to Join a Team That Gets It?
Apply today with your most up-to-date resume, including employment dates.
If registration services energize you and patient interaction motivates you, we cant wait to welcome you to the Coconut Point Registration Team at Lee Health!The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.
Education: High School Diploma or GED Required.
Experience: Less than 1 Year Clerical/Administrative required. Insurance/Customer Service preferred.
Certification:BLS (Basic Life Support) certification required in Employee Health and may also be required at other locations within 90 days of hire.
License: N/A
Other: Requires excellent communication and interpersonal skills, IT/computer proficient, basic math, knowledge of insurance verification and medical billing helpful.
US:FL:Estero
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