Location:Coconut Point -23450 Via Coconut PointEstero FL 33928
Department: Registration Services
Work Type: Full Time
Shift: Shift 1/8:00:00 AM to 5:30:00 PM
Minimum to Midpoint Pay Rate:$20.00 - $23.50 / hour
🌴 Customer Service Representative Registration Services
📍 Coconut Point | Estero, FL
Are you excited to work on the front end of a modern healthcare setting in beautiful Estero? Look no further than Coconut Points Registration Team with Lee Health!
As a Customer Service Representative, youll be the first point of contact for our patientsplaying a key role in creating a welcoming, compassionate, and efficient experience from the moment they arrive. Youll join a collaborative, supportive team that thrives in a fast-paced, high-volume environment.
Provide exceptional customer service to patients and visitors
Register patients accurately and efficiently
Serve as a friendly, professional front-facing representative of Lee Health
Work closely with your team to ensure a seamless patient experience
An ambitious, empathetic, team-oriented professional
Comfortable working in a high-volume healthcare environment
Strong communication and customer service skills
Detail-oriented and dependable
Monday Friday
Between 8:00 AM 5:30 PM
Enjoy a consistent weekday scheduleno nights or weekends!
Lee Health offers a comprehensive and competitive benefits package, including:
Medical, Dental & Vision Insurance
Paid Time Off (PTO) & Paid Holidays
403(b) Retirement Plan with Employer Match
Tuition Reimbursement & Career Growth Opportunities
Employee Wellness Programs & Exclusive Discounts
📄 Ready to Apply?
Please apply today with your most updated resume, including employment dates.
We look forward to welcoming you as a valued Customer Service Representative on the Coconut Point Registration Team at Lee Health!
The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.
Education: High School Diploma or GED Required.
Experience: Less than 1 Year Clerical/Administrative required. Insurance/Customer Service preferred.
Certification:BLS (Basic Life Support) certification required in Employee Health and may also be required at other locations within 90 days of hire.
License: N/A
Other: Requires excellent communication and interpersonal skills, IT/computer proficient, basic math, knowledge of insurance verification and medical billing helpful.
US:FL:Estero
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