Location:Coconut Point -23450 Via Coconut PointEstero FL 33928
Department:
Work Type: Full Time
Shift: 0/7:30:00 AM to 5:30:00 PM
Minimum to Midpoint Pay Rate:$15.64 - $18.75 / hour
Join the Customer Service Representative Team at Coconut Point Estero, FL
Are you passionate about providing exceptional customer service in a fast-paced, welcoming environment? Come be a part of the Coconut Point Registration Services Team in beautiful Estero, Florida! We are currently hiring for multiple shifts in both Lee Physician Group and Outpatient Registration.
Position Highlights:
Flexible Scheduling: Multiple shifts available please note any scheduling limitations in your application.
Shift Format: Standard schedule of five 8-hour shifts per week.
Weekend Requirement: Some roles may include a Saturday shift every 3 months.
Why Join Lee Health?
Be part of a caring workplace culture with supportive coworkers.
Enjoy a beautiful, high-volume work environment.
Access an exceptional benefits package, including:
Up to 5% retirement match
College tuition reimbursement after one year of employment
Opportunities for career advancement and growth
Emphasis on work/life balance
Market-competitive salary
If you're ready to grow your career and make a difference in a community-focused healthcare organization, apply today and join the Lee Health Team at Coconut Point!
The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.
Education: High School Diploma or GED Required.
Experience: Less than 1 Year Clerical/Administrative required. Insurance/Customer Service preferred.
Certification:BLS (Basic Life Support) certification required in Employee Health and may also be required at other locations within 90 days of hire.
License: N/A
Other: Requires excellent communication and interpersonal skills, IT/computer proficient, basic math, knowledge of insurance verification and medical billing helpful.
US:FL:Estero
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