Location:Lee Convenient Care - Summerlin -16230 Summerlin RoadFort Myers FL 33908
Department: HOD HB Peds Genetics
Work Type: Full Time
Shift: Shift 1/8:30:00 AM to 5:00:00 PM
Minimum to Midpoint Pay Rate:$15.64 - $18.75 / hour
Are you looking for a Monday-Friday role with consistent hours and great benefits? Lee Health, a nationally recognized and award-winning health system in Southwest Florida, is hiring Customer Service Representatives to join our team!
Schedule: 5 days a week, 8-hour shifts (between 8:30 AM 5:00 PM)
No nights or weekends!
As a Customer Service Representative, youll be the first point of contact for patients, families, and visitorshelping them with scheduling, inquiries, and providing excellent customer support.
Monday-Friday schedule with work/life balance
A caring and supportive workplace culture
Great coworkers and a positive team environment
Competitive pay and exceptional benefits (including up to 5% retirement match)
College tuition reimbursement after just one year
Career growth opportunities in healthcare
If you have strong communication skills, enjoy helping people, and thrive in a fast-paced environment, this could be the perfect opportunity for you!
No prior healthcare experience? No worrieswe provide training and support to help you succeed.
Start your career with Lee Health and make a difference every day. Apply now!
The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.
| Degree/Diploma Obtained | Program of Study | Required/ Preferred | and/or |
| High School Diploma or Equivalent | Required | ||
| Minimum Years Required | Area of Experience | Required/ Preferred | and/or |
| Less than 1 Year | Clerical/Administrative | Required | and |
| Insurance | Preferred | or | |
| Customer Service | Preferred |
| Licenses | Required/ Preferred | and/or |
| Not Required | ||
| Certificates/Registrations | Required/ Preferred | and/or |
US:FL:Fort Myers
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