Location:The Sanctuary Outpatient Center -8960 Colonial Center DriveFort Myers FL 33905
Department: LPG Orthopedics
Work Type: Full Time
Shift: Shift 1/8:30:00 AM to 5:00:00 PM
Minimum to Midpoint Pay Rate:$15.64 - $18.75 / hour
Are you looking for a full-time, Monday-Friday role in healthcare? Lee Health, a nationally recognized and award-winning health system in Southwest Florida, is hiring a Customer Service Representative to join our Orthopedics team at the Sanctuary Outpatient Center!
Schedule: Monday Friday, 8:30 AM 5:00 PM
As a Customer Service Representative, youll play a key role in supporting our Orthopedics team, assisting patients with scheduling, check-ins, inquiries, and more. This position is perfect for someone who enjoys helping others and providing excellent customer service in a fast-paced environment.
Consistent weekday schedule enjoy work/life balance!
A caring and supportive workplace culture
Great coworkers and a positive team environment
Competitive pay and exceptional benefits (including up to 5% retirement match)
College tuition reimbursement after just one year
Career growth opportunities in healthcare
If you have strong communication skills, attention to detail, and a passion for helping others, wed love to hear from you!
No prior healthcare experience? No problem! We provide training and support to help you succeed.
Join Lee Health and be part of a team that makes a difference every day. Apply now!
The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.
| Degree/Diploma Obtained | Program of Study | Required/ Preferred | and/or |
| High School Diploma or Equivalent | Required | ||
| Minimum Years Required | Area of Experience | Required/ Preferred | and/or |
| Less than 1 Year | Clerical/Administrative | Required | and |
| Insurance | Preferred | or | |
| Customer Service | Preferred |
1-2 years prior experience required for Lee Health Solutions.
| Licenses | Required/ Preferred | and/or |
| Not Required | ||
| Certificates/Registrations | Required/ Preferred | and/or |
Basic Life Support (BLS) may be required at some locations within 90 days of hire.
US:FL:Fort Myers
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