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Customer Service Representative - Oncology Physicians - Bonita Health Center

Job Details

Location:
Estero, FL

Category:
Customer Service

Type:
Full Time

Schedule:
Days

Job Ref:
60882

Location:Bonita Health Center -3501 Health Center BlvdSuite 1119Estero FL 34135

Department: LPG Oncology Physicians

Work Type: Full Time

Shift: Shift 1/8:45:00 AM to 5:15:00 PM

Minimum to Midpoint Pay Rate:$15.64 - $18.75 / hour

Summary

Kickstart Your Career with Lee Health in Beautiful Southwest Florida!

Lee Health is a nationally recognized, award-winning health system dedicated to improving lives. Our motto says it all:Caring People, Inspiring Health.

Starting your journey with Lee Health means joining a supportive team, enjoying a positive workplace culture, and gaining access to incredible perks like:

  • A market-competitive starting salary.
  • Exceptional benefits, including up to 5% retirement match.
  • College tuition reimbursement (available after just one year).
  • Opportunities for career growth and work/life balance.

The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.

Requirements

Educational Requirements

Degree/Diploma ObtainedProgram of StudyRequired/
Preferred
and/or
High School Diploma or EquivalentRequired

Experience Requirements

Minimum Years RequiredArea of ExperienceRequired/
Preferred
and/or
Less than 1 YearClerical/AdministrativeRequiredand
InsurancePreferredor
Customer ServicePreferred

Additional Requirements

1-2 years prior experience required for Lee Health Solutions.


State of Florida Licensure Requirements

LicensesRequired/
Preferred
and/or
Not Required

Certifications/Registration Requirements

Certificates/RegistrationsRequired/
Preferred
and/or

Additional Requirements

Basic Life Support (BLS) may be required at some locations within 90 days of hire.

US:FL:Estero

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