Location:Bonita Health Center -3501 Health Center BlvdSuite 1119Estero FL 34135
Department: LPG Convenient Care - BCHC
Work Type: Full Time
Shift: Shift 1/6:45:00 AM to 5:15:00 PM
Minimum to Midpoint Pay Rate:$15.64 - $18.75 / hour
Customer Service Representative Lee Convenient Care
📍 Locations: Bonita Health Center, Metro Outpatient Center, Page Field
Schedule: 4, 10-hour shifts (6:45 AM 5:15 PM) | Every other weekend required | Variable weekdays
Join Our Team!
Lee Convenient Care is looking for a dedicated Customer Service Representative to provide outstanding patient service across our multiple locations. If you thrive in a fast-paced healthcare environment and enjoy helping others, we encourage you to apply!
Greet and assist patients with check-in/check-out processes
Verify insurance and process payments
Schedule and confirm appointments
Maintain accurate patient records and documentation
Deliver exceptional customer service in a professional manner
🎓 Education: High School Diploma or GED (Required)
🖥 Experience:
1 year of clerical/administrative experience (Required)
Customer service or insurance experience (Preferred)
Certification: CPR (Required in Employee Health)
💡 Skills: Excellent communication, IT proficiency, basic math, knowledge of insurance verification & medical billing (a plus!)
🚗 Travel Requirement: Must be willing to travel between Bonita Health Center, Metro Outpatient Center, and Page Field locations.
Why Join Lee Convenient Care?
Competitive pay & benefits
Growth opportunities in a dynamic healthcare setting
Make a difference in patient experiences every day
Apply today and become a valued part of our patient-focused team!
The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.
Education: High School Diploma or GED Required.
Experience: Less than 1 Year Clerical/Administrative required. Insurance/Customer Service preferred.
Certification: CPR required in Employee Health.
License: None required.
Other: Requires excellent communication and interpersonal skills, IT/computer proficient, basic math, knowledge of insurance verification and medical billing helpful.
US:FL:Estero
(link will open in a new window)
9