Location:Lee Community Healthcare Inc - Cape Coral -1435 SE 8th TerrCape Coral FL 33990
Department: HOD HB Family Medicine - Cape Coral
Work Type: Full Time
Shift: Shift 1/9:00:00 AM to 6:00:00 PM
Minimum to Midpoint Pay Rate:$15.64 - $18.75 / hour
Looking for a rewarding career in healthcare with a great team and opportunities to grow? Lee Health, a nationally recognized and award-winning health system in Southwest Florida, is hiring a Customer Service Representative to join our Cape Coral Family Internal Medicine team at Lee Community Healthcare!
Schedule: Monday Friday, 5 days a week, 8-hour shifts (variable between 9:00 AM 6:00 PM)
Rotating Saturdays: Every 3-4 weeks
As a Customer Service Representative, youll be the first point of contact for patientshelping with scheduling, check-ins, inquiries, and providing excellent customer service. This role is perfect for someone who enjoys working with people and making a difference in their healthcare experience.
Work-life balance with a consistent full-time schedule
A caring and supportive workplace culture
Great coworkers and a positive team environment
Competitive pay and exceptional benefits (including up to 5% retirement match)
College tuition reimbursement after just one year
Career growth opportunities in healthcare
If you have strong communication skills, enjoy helping others, and thrive in a fast-paced environment, we want to hear from you!
No prior healthcare experience? No problem! We provide training and support to help you succeed.
Join Lee Health and be part of a team that makes a difference every day. Apply now!
The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.
| Degree/Diploma Obtained | Program of Study | Required/ Preferred | and/or |
| High School Diploma or Equivalent | Required | ||
| Minimum Years Required | Area of Experience | Required/ Preferred | and/or |
| Less than 1 Year | Clerical/Administrative | Required | and |
| Insurance | Preferred | or | |
| Customer Service | Preferred |
| Licenses | Required/ Preferred | and/or |
| Not Required | ||
| Certificates/Registrations | Required/ Preferred | and/or |
US:FL:Cape Coral
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