Location:The Sanctuary Outpatient Center -8960 Colonial Center DriveFort Myers FL 33905
Department: HOD HB Endocrinology
Work Type: Full Time
Shift: Shift 1/8:30:00 AM to 5:00:00 PM
Minimum to Midpoint Pay Rate:$15.64 - $18.75 / hour
Are you looking for aMonday-Fridayrole withconsistent hours and great benefits?Lee Health, a nationally recognized and award-winning health system in Southwest Florida, is hiringCustomer Service Representativesto join our team!
Schedule:5 days a week,8-hour shifts(between 8:30 AM 5:00PM)
As aCustomer Service Representative, youll be the first point of contact for patients, families, and visitorshelping them with scheduling, inquiries, and providing excellent customer support.
Monday-Friday schedulewith work/life balance
Acaring and supportiveworkplace culture
Great coworkers and a positive team environment
Competitive pay andexceptional benefits(including up to5% retirement match)
College tuition reimbursementafter just one year
Career growth opportunities in healthcare
If you havestrong communication skills, enjoy helping people, and thrive in a fast-paced environment, this could be the perfect opportunity for you!
No prior healthcare experience ?No worrieswe provide training and support to help you succeed.
Start your career with Lee Health and make a difference every day. Apply now!
The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.
| Degree/Diploma Obtained | Program of Study | Required/ Preferred | and/or |
| High School Diploma or Equivalent | Required | ||
| Minimum Years Required | Area of Experience | Required/ Preferred | and/or |
| Less than 1 Year | Clerical/Administrative | Required | and |
| Insurance | Preferred | or | |
| Customer Service | Preferred |
| Licenses | Required/ Preferred | and/or |
| Not Required | ||
| Certificates/Registrations | Required/ Preferred | and/or |
US:FL:Fort Myers
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