Location:Access-Medical South12681 Creekside LaneSuite 201Fort Myers FL 33919
Department: Lee Health Medical Equipment Solutions
Work Type: Full Time
Shift: Shift 1/8:00:00 AM to 4:30:00 PM
Minimum to Midpoint Pay Rate:$15.64 - $18.75 / hour
The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.
*Preferred skills and knowledge*
| Degree/Diploma Obtained | Program of Study | Required/ Preferred | and/or |
| High School Diploma or Equivalent | Required | ||
| Minimum Years Required | Area of Experience | Required/ Preferred | and/or |
| Less than 1 Year | Clerical/Administrative | Required | and |
| Insurance | Preferred | or | |
| Customer Service | Preferred |
1-2 years prior experience required for Lee Health Solutions.
| Licenses | Required/ Preferred | and/or |
| Not Required | ||
| Certificates/Registrations | Required/ Preferred | and/or |
Basic Life Support (BLS) may be required at some locations within 90 days of hire.
US:FL:Fort Myers
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