Location:Bonita Health Center -3501 Health Center BlvdSuite 1119Estero FL 34135
Department: Lee Convenient Care locations
Work Type: Full Time
Shift: 0/6:45:00 AM to 5:15:00 PM
Minimum to Midpoint Pay Rate:$15.64 - $18.75 / hour
Start Your Career in Healthcare Entry-Level Welcome!
📍 Locations: Bonita Health Center, Metro Outpatient Center, Page Field
🕒 Schedule: 4 days/week | 10-hour shifts (6:45 AM 5:15 PM)
📆 Every other weekend required | Weekday schedule varies
Are you ready to take the first step into a rewarding career in healthcare? Lee Convenient Care is looking for friendly, organized, and dependable individuals to join our team as Customer Service Representatives!
Whether you're just starting out or bring experience from a busy medical office, this is a great opportunity to grow in a fast-paced, supportive environment.
Greet and check in patients with care and professionalism
Handle check-outs, insurance verification, and co-pay collection
Schedule and confirm patient appointments
Maintain accurate records and documentation
Provide outstanding customer service in a team-focused setting
High School Diploma or GED (required)
1 year of clerical or administrative experience (required)
Customer service or insurance experience (preferred)
Previous experience in a high-volume medical office is a major plus
Strong communication, computer, and organizational skills
CPR certification required (for Employee Health)
Willingness to travel between Bonita, Metro, and Page Field locations
Competitive pay & excellent benefits
Opportunities to grow within the Lee Health system
Make a real difference in patients lives every day
Work with a supportive team in a mission-driven organization
Youll be invited to a Webex-based virtual interview with our recruiter, Lara King.
👉 Please dress in business professional attire and be prepared to discuss your background, availability, and interest in the position.
Submit your most up-to-date resume, including employment dates
Indicate your location and schedule preferences in the screening questions
Get ready to start a career that truly makes an impact!
Join a team that values compassion, excellence, and growth.
Apply today your future in healthcare starts here!
The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.
Education: High School Diploma or GED Required.
Experience: Less than 1 Year Clerical/Administrative required. Insurance/Customer Service preferred.
Certification:BLS (Basic Life Support) certification required in Employee Health and may also be required at other locations within 90 days of hire.
License: N/A
Other: Requires excellent communication and interpersonal skills, IT/computer proficient, basic math, knowledge of insurance verification and medical billing helpful.
US:FL:Estero
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