Location:The Sanctuary - Regional Cancer Center -8931 Colonial Center DriveFort Myers FL 33905
Department: Oncology Outpatient
Work Type: Full Time
Shift: Shift 1/8:30:00 AM to 5:00:00 PM
Minimum to Midpoint Pay Rate:$15.64 - $18.75 / hour
Job Posting: Central Scheduler II
Location: Sanctuary Regional Cancer Center
Schedule: Monday Friday, 8:30 AM 5:00 PM
Sanctuary Regional Cancer Center is seeking a Central Scheduler II to join our dedicated team. This role is responsible for scheduling patient appointments, coordinating services, and ensuring a seamless patient experience. The ideal candidate will have excellent communication skills and a strong customer service orientation.
Schedule and coordinate patient appointments efficiently and accurately.
Communicate with patients, physicians, and healthcare providers to ensure seamless scheduling.
Verify patient information and insurance details as required.
Provide excellent customer service and address patient inquiries professionally.
Maintain accurate records and documentation within the scheduling system.
Collaborate with clinical staff to optimize scheduling processes and availability.
Education: High school diploma or equivalent (GED) required; Associates degree preferred.
Experience: At least one year or less of scheduling and customer service experience required.
Skills: Strong organizational skills, attention to detail, and proficiency in using scheduling software and electronic medical records (EMR) systems.
Communication: Excellent verbal and written communication skills with a patient-centered approach.
At Sanctuary Regional Cancer Center, we are committed to providing compassionate and high-quality care to our patients. Our team members enjoy a collaborative work environment, opportunities for growth, and the ability to make a meaningful impact in the lives of those we serve.
If you meet the qualifications and are passionate about providing exceptional patient care, we encourage you to apply!
How to Apply:
Submit your resume and application through our career portal or contact our HR department for more details.
The Central Scheduler II position is responsible for providing an exceptional customer experience. Responsibilities include utilizing a practice management system to facilitate access to care through registration, scheduling and recording of patient communications. Handles a variety of incoming customer inquiries or requests and uses appropriate resources to provide complete, accurate responses.
| Degree/Diploma Obtained | Program of Study | Required/ Preferred | and/or |
| High School Diploma or Equivalent | Required | or | |
| GED | Required | or | |
| Associate's | Preferred | ||
| Minimum Years Required | Area of Experience | Required/ Preferred | and/or |
| Less than 1 Year | Scheduling | Required | and |
| Customer Service | Required | ||
Experience in customer relations role; Microsoft Office or other business system skills; Ability to demonstrate multitasking competencies
| Licenses | Required/ Preferred | and/or |
| Not Required | ||
| Certificates/Registrations | Required/ Preferred | and/or |
US:FL:Fort Myers
(link will open in a new window)
9