Application Analyst - AI Business and Financial Analyst

Location:Education Training and Development Center -12451 Gateway BlvdFort Myers FL 33913

Department: IS Informatics

Work Type: Full Time

Shift: Shift 1/8:00:00 AM to 4:30:00 PM

Minimum to Midpoint Pay Rate:$37.72 - $49.03 / hour

Summary

Description: The AI Business & Financial Analyst serves as a critical bridge between business stakeholders and technical teams. This role is responsible for identifying and articulating business and financial pain points and translating them into actionable automation or AI-driven solutions. The analyst supports the safe and effective adoption of AI technologies by ensuring alignment with business workflows and operational goals.

This position requires excellent verbal and written communication, strong analytical abilities, problem-solving skills, a willingness to seek input from others, and effective time management. Serve as a collaborative team member in the areas of work ethic, values, and customer service while demonstrating genuine concern for staff, patients, and the community. Develop and maintain effective relationships and communications with leaders, technical/application teams, and operational stakeholders. Assuming other duties as assigned.

Responsibilities of Business and Financial AI Analyst:

Liaison & Translation: Act as a liaison between business stakeholders and IS SMEs, translating operational and financial needs into technical requirements for automation and AI solutions.

Workflow Optimization: Analyze, document, and optimize business workflows, identifying opportunities for automation to drive efficiency and relieve staff from repetitive administrative tasks.

ROI & Value Capture: Evaluate and prioritize automation opportunities based on potential ROI, cost reduction, and impact on operational performance. Develop value measurement plans and track post-deployment outcomes.

Stakeholder Engagement: Collaborate with cross-functional teams to gather requirements, document workflows, and ensure alignment with strategic objectives.

AI Adoption Support: Support configuration, validation, end-user training, and ongoing performance monitoring to ensure safe, effective, and workflow-aligned business/financial AI adoption.

Change Management: Support change management practices to ensure the successful adoption of new technologies.

Governance & Compliance: Ensure solutions comply with healthcare regulations (e.g., HIPAA), internal policies, and governance frameworks.

Continuous Improvement: Monitor solution performance and user feedback to identify areas for improvement and ensure continued value delivery.

Experience:

Business analysis, financial systems, or enterprise automation projects are required.

An understanding of the AI implementation lifecycle and change management practices is preferred.

Familiarity with ServiceNow, Webex Contact Center, Microsoft 365 Office (including Copilot), Infor, Axiom, and other enterprise business systems preferred.