Location:Cape Coral Center for Women and Children -650 Del Prado BlvdCape Coral FL 33990

Department: HOD HB Peds Primary - Cape

Work Type: PRN

Shift: Shift 1/7:00:00AM to 7:00:00PM

Minimum to Midpoint Pay Rate:$20.75 - $20.75 / hour

Summary

PRN Customer Service Representative Pediatrics Primary Care | Multiple Locations

Flexible Scheduling | High-Volume Pediatric Care | Multiple Locations

What Does PRN Mean?

PRN means as needed. This position has no guaranteed hours or set schedule. Shifts are assigned based on clinic staffing needs and may vary by day, time, and location.

Due to the high patient volume across our pediatric primary care offices, PRN team members often have frequent opportunities to pick up shifts. Depending on operational needs, you may typically work 34 shifts per week; however, hours are not guaranteed.

Required Availability

Open availability is required. Candidates must be available to work any day of the week, including weekdays and weekends, with shifts scheduled between 7:00 AM and 7:00 PM.

You must be flexible to accommodate changing schedules and clinic staffing needs. Specific days and shifts cannot be guaranteed.

Travel Requirements Multiple Locations

This is a multi-location PRN position. Team members must be willing and able to travel to all seven pediatric primary care locations as staffing needs arise:

• Golisano Pediatrics Cape Coral Hospital

• Golisano Pediatrics Franklin Park

• Golisano Pediatrics Harbor Blvd.

• Golisano Pediatrics Lehigh Acres

• Golisano Pediatrics Page Field

• Golisano Pediatric Primary Care Bimini Square

• Golisano Pediatrics Bayshore Road

Important: You will not be assigned to a single office. You may be scheduled at any of the listed locations, and assignments may change based on clinic needs. Reliable transportation, open availability, and flexibility to travel between locations are required.

The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.

Requirements

Education: High School Diploma or GED Required.

Experience: Less than 1 Year Clerical/Administrative required. Insurance/Customer Service preferred.

Certification: BLS (Basic Life Support) certification required in Employee Health and may also be required at other locations within 90 days of hire.

License: N/A

Other: Requires excellent communication and interpersonal skills, IT/computer proficient, basic math, knowledge of insurance verification and medical billing helpful.

US:FL:Cape Coral