Lee Health
is located in
Fort Myers/
Cape Coral,
Florida
Location:LPG Pulmonology HealthPark Commons -16420 HealthPark Common DriveFort Myers FL 33908
Department: LPG Pulmonology HP (Based)
Work Type: Full Time
Shift: Shift 1/8:00:00AM to 4:30:00PM
Minimum to Midpoint Pay Rate:$20.00 - $23.50 / hour
Lee Health is seeking a Customer Service Representative (CSR) to join our Pulmonology team at HealthPark Commons. This is an excellent opportunity for a customer-focused professional who enjoys working in a healthcare environment and providing a positive experience for patients and families.
The CSR serves as an important first point of contact for patients and supports the daily administrative operations of the practice.
Please read before applying:
Lee Health intentionally pays above market for entry-level roles such as this one. As a result, ALL external candidates will start at $20.00/hour.
Please only apply if $20.00/hour meets your compensation needs. There is no flexibility to increase the starting rate for external candidates for this position.
Lee Health provides a comprehensive benefits package designed to support you and your family, including:
The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.
Education: High School Diploma or GED Required.
Experience: Less than 1 Year Clerical/Administrative required. Insurance/Customer Service preferred.
Certification:BLS (Basic Life Support) certification required in Employee Health and may also be required at other locations within 90 days of hire.
License: N/A
Other: Requires excellent communication and interpersonal skills, IT/computer proficient, basic math, knowledge of insurance verification and medical billing helpful.
US:FL:Fort Myers
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