Location:Surfside Outpatient Center -2441 Surfside BlvdCape Coral FL 33914

Department: LPG Rheumatology

Work Type: Full Time

Shift: Shift 1/7:00:00AM to 5:00:00PM

Minimum to Midpoint Pay Rate:$20.00 - $23.50 / hour

Summary

Customer Service Representative Rheumatology

Lee Health Physician Group

Join Lee Health Physician Group as a Customer Service Representative supporting our growing Rheumatology team. This position is ideal for someone who enjoys providing exceptional patient service while working in a collaborative, fast-paced healthcare environment.

Your home base will be our Surfside Outpatient Center in Cape Coral, with travel required to our additional Rheumatology locations as needed to provide coverage and support our patients across Southwest Florida.

Schedule

• Full-Time

• Monday through Friday

• Five (5) 8-hour shifts per week

• Variable schedule between 7:00 AM and 5:00 PM

Primary Work Location

LPG Rheumatology Surfside
2441 Surfside Blvd., Suite 106
Cape Coral, FL 33914

Travel Required

You will be expected to travel as needed to provide coverage at the following Lee Health Rheumatology locations:

Lee Health Rheumatology The Sanctuary
8960 Colonial Center Dr., Suite 302
Fort Myers, FL 33905
Phone: (239) 343-9633

LPG Rheumatology Bonita Health Center
3501 Health Center Blvd., Suite 2220
Estero, FL 34135
Phone: (239) 343-9633

LPG Rheumatology Surfside
2441 Surfside Blvd., Suite 106
Cape Coral, FL 33914
Phone: (239) 343-9633

Why Join Lee Health?

At Lee Health, you'll become part of an award-winning, nonprofit health system dedicated to improving the health of our Southwest Florida communities. We invest in our team members by providing competitive compensation, outstanding benefits, and opportunities for career advancement.

External candidates will start at $20.00 per hour. Lee Health is proud to pay above market value for entry-level Customer Service Representative positions.

Benefits Include

• Competitive pay

• Medical, Dental, and Vision insurance

• Retirement plan with up to a 5% employer match

• Generous Paid Time Off (PTO)

• Paid Holidays

• Tuition Reimbursement (eligible after one year)

• Flexible Spending Accounts (FSA)

• Health Savings Account (HSA) options

• Employee Assistance Program (EAP)

• Employee wellness resources

• Career growth and advancement opportunities

If you're looking to grow your career with an organization that values compassion, excellence, respect, and teamwork, we'd love to hear from you. Apply today and become part of the Lee Health team!

The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.

Requirements

Education: High School Diploma or GED Required.

Experience: Less than 1 Year Clerical/Administrative required. Insurance/Customer Service preferred.

Certification:BLS (Basic Life Support) certification required in Employee Health and may also be required at other locations within 90 days of hire.

License: N/A

Other: Requires excellent communication and interpersonal skills, IT/computer proficient, basic math, knowledge of insurance verification and medical billing helpful.

US:FL:Cape Coral