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Patient Care Liaison

Job Details

Location:
13681 Doctor's Way, Fort Myers, FL 33912

Category:
Patient Care Liaison

Type:
Full Time

Schedule:
Nights

Job Ref:
94539

Location:Gulf Coast Medical Center -13681 Doctor's WayFort Myers FL 33912

Department: Stroke Unit

Work Type: Full Time

Shift: Shift 3/7:00:00PM to 7:30:00AM

Minimum to Midpoint Pay Rate:$20.00 - $23.50 / hour

Make a Meaningful Impact in Stroke Care

Are you passionate about guiding patients and families through some of their most critical healthcare moments? Join our Stroke Unit team as a Patient Care Liaison, where your compassion, communication, and coordination skills will directly enhance the patient experience and support life-saving care.

In this role, you will serve as a vital connection between patients, families, and the clinical teamensuring clear communication, seamless coordination, and a supportive environment during every step of the recovery journey. Youll play a key role in helping patients and loved ones navigate complex care needs with clarity, confidence, and dignity.

What Makes This Role Unique:

  • Be part of a specialized Stroke Program dedicated to high-quality, evidence-based care
  • Partner closely with nurses, physicians, and interdisciplinary teams in a fast-paced, impactful environment
  • Provide reassurance and guidance to patients and families during critical, often emotional moments
  • Help drive a patient-centered experience focused on safety, education, and compassion

Were looking for someone who:

  • Thrives in a collaborative, team-oriented setting
  • Communicates with empathy, professionalism, and clarity
  • Is highly organized and able to manage multiple priorities
  • Is passionate about delivering exceptional patient-centered care

If youre ready to make a difference where it matters most, we invite you to bring your expertise and heart to our Stroke Unit team.

    Summary

    Serves as a liaison between the patient, family, hospital staff and physicians to ensure a favorable patient experience and efficient coordination of unit flow. Responsible for a variety of clerical and non-clerical duties that support the overall operations of the nursing unit as well as the optimal delivery of care within the health system. Routinely engaged in identifying, elevating and providing alternative solutions to challenges to appropriate personnel. Provides timely information to decision-making personnel.

    Requirements

    Educational Requirements

    Degree/Diploma ObtainedProgram of StudyRequired/
    Preferred
    and/orLess than High School Required

    Experience Requirements

    Minimum Years RequiredArea of ExperienceRequired/
    Preferred
    and/orNo Experience Required

    State of Florida Licensure Requirements

    LicensesRequired/
    Preferred
    and/orNot Required

    Certifications/Registration Requirements

    Certificates/RegistrationsRequired/
    Preferred
    and/or

    US:FL:Fort Myers

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