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Customer Service Representative - Endocrinology - Bonita Health Center

Job Details

Location:
3501 Health Center Blvd, Estero, FL 34135

Category:
Customer Service

Type:
Full Time

Schedule:
Days

Job Ref:
92590

Location:Bonita Health Center -3501 Health Center BlvdSuite 1119Estero FL 34135

Department: LPG Endocrinology

Work Type: Full Time

Shift: Shift 1/8:30:00AM to 5:00:00PM

Minimum to Midpoint Pay Rate:$20.00 - $23.50 / hour

Summary

🌟 Join Lee Health as a Customer Service Representative Endocrinology 🌟

πŸ“ Location: Bonita Health Center
3501 Health Center Blvd, Suite 1119, Estero, FL 34135

πŸ₯ Department: LPG Endocrinology
πŸ•’ Schedule: Full Time | Monday Friday | 8:30 AM 5:00 PM
πŸ’² Pay Range: $20.00 $23.50/hour

πŸ’™ Make a Difference in Endocrinology

Are you passionate about helping patients feel welcomed, supported, and cared for? Join our Endocrinology team and become an essential part of a specialty practice that helps patients manage complex conditions such as diabetes, thyroid disorders, hormonal imbalances, and metabolic diseases.

As the first point of contact for many patients, you'll play a key role in creating an exceptional patient experience while supporting a collaborative and compassionate healthcare team.

πŸ“£ Important Pay Information

Lee Health pays above market for entry-level healthcare support roles. All external candidates will start at $20.00 per hour.

This is an excellent opportunity to begin or grow your healthcare career with one of Southwest Florida's most respected healthcare organizations.

What Makes This Opportunity Special?

MondayFriday schedule with no evenings
Supportive and team-focused work environment
Opportunity to work in a growing specialty practice
Build meaningful relationships with patients and providers
Career growth opportunities within Lee Health
Competitive pay and outstanding benefits

🎯 What We're Looking For

We're seeking candidates who:

Provide exceptional customer service with warmth and professionalism
Communicate clearly and confidently with patients and team members
Thrive in a fast-paced medical office environment
Are highly organized and detail-oriented
Enjoy problem-solving and helping patients navigate their healthcare journey
Demonstrate reliability, teamwork, and a positive attitude

🌴 Why Lee Health?

At Lee Health, we believe our team members are our greatest asset. That's why we offer a comprehensive benefits package designed to support you both professionally and personally.

πŸ₯ Medical, Dental & Vision Insurance
πŸ’° Retirement Plans with Matching Opportunities
🌴 Generous Paid Time Off
πŸ“š Career Development & Tuition Assistance Programs
πŸ‘Ά Family Support Benefits
πŸ’΅ Employee Discounts & Wellness Programs
A mission-driven culture focused on caring for our community

πŸš€ Start Your Healthcare Career with a Team That Cares

If you're looking for a rewarding opportunity where your customer service skills can make a real impact on patients' lives, we'd love to meet you.

Apply today and discover why Lee Health is one of Southwest Florida's premier healthcare employers! πŸ’™πŸ₯

The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.

Requirements

Education: High School Diploma or GED Required.

Experience: Less than 1 Year Clerical/Administrative required. Insurance/Customer Service preferred.

Certification:BLS (Basic Life Support) certification required in Employee Health and may also be required at other locations within 90 days of hire.

License: N/A

Other: Requires excellent communication and interpersonal skills, IT/computer proficient, basic math, knowledge of insurance verification and medical billing helpful.

US:FL:Estero

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Lee Health
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