Lee Health
is located in
Fort Myers/
Cape Coral,
Florida
Location:Coconut Point -23450 Via Coconut PointEstero FL 33928
Department: Registration Services
Work Type: Full Time
Shift: Shift 1/8:30:00AM to 5:00:00PM
Minimum to Midpoint Pay Rate:$20.00 - $23.50 / hour
📍 Location: Coconut Point Orthopedics Estero, Florida
🕒 Schedule: Monday Friday, 8:30 AM 5:00 PM
📅 Saturday Rotation: Approximately once every 45 weeks
💲 Starting Pay: $20.00 per hour for all external candidates
Lee Health is seeking friendly, professional, and customer-focused individuals to join our Orthopedic Registration Team at our Coconut Point location. This is an excellent opportunity for candidates looking to build a rewarding career with one of Southwest Florida's most respected healthcare organizations.
As a Customer Service Representative, you will serve as an important part of the patient experience, helping ensure patients receive exceptional service from the moment they arrive.
Lee Health is committed to attracting and retaining exceptional talent.
All external candidates will start at $20.00 per hour, a rate that exceeds many entry-level healthcare customer service positions in the local market.
At Lee Health, we believe taking care of our team members is just as important as taking care of our patients.
Medical Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts (FSA)
Health Savings Accounts (HSA)
Employee Assistance Program
Competitive Retirement Plans with Employer Contributions
Life Insurance
Short-Term Disability
Long-Term Disability
Supplemental Insurance Options
Generous Paid Time Off (PTO)
Paid Holidays
Flexible Benefits Programs
Employee Wellness Resources
Career Advancement Opportunities
Professional Development Programs
Tuition Assistance Opportunities
Internal Mobility Across Lee Health
Exceptional customer service skills
Strong communication and interpersonal abilities
Ability to multitask in a fast-paced environment
Computer proficiency and attention to detail
Healthcare, registration, scheduling, or medical office experience is helpful but not required
A positive attitude and commitment to outstanding patient care
🦴 Orthopedics is a fast-paced and rewarding specialty where you'll help support patients seeking care that improves mobility, reduces pain, and enhances quality of life.
If you're looking for a stable MondayFriday schedule, competitive starting pay, outstanding benefits, and the opportunity to grow with a leading healthcare organization, we'd love to meet you.
The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.
Education: High School Diploma or GED Required.
Experience: Less than 1 Year Clerical/Administrative required. Insurance/Customer Service preferred.
Certification:BLS (Basic Life Support) certification required in Employee Health and may also be required at other locations within 90 days of hire.
License: N/A
Other: Requires excellent communication and interpersonal skills, IT/computer proficient, basic math, knowledge of insurance verification and medical billing helpful.
US:FL:Estero
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