Lee Health
is located in
Fort Myers/
Cape Coral,
Florida
Location:Golisano Pediatric Primary and Specialty Care-Bimini Square -414 Cape Coral ParkwaySuite 103Cape Coral FL 33904
Department: GCHSWF Peds Primary - Bimini Square
Work Type: Full Time
Shift: Shift 1/7:00:00AM to 7:00:00PM
Minimum to Midpoint Pay Rate:$20.00 - $23.50 / hour - All externals will start at $20.00/hourly.
Are you energetic, personable, tech-savvy, and passionate about creating exceptional experiences for children and families? Lee Health is seeking a Customer Service Representative to join our brand-new, state-of-the-art Bimini Square Pediatric Primary Care office in Cape Coral.
This is an exciting opportunity to launch and grow your healthcare administrative career while supporting one of the region's leading pediatric care teams. As the first point of contact for our patients and families, you'll play a vital role in creating a welcoming, efficient, and compassionate experience from check-in to check-out.
If you thrive in a fast-paced environment, enjoy working with people, and are looking for a career with growth potential, we want to hear from you!
Pediatrics is a busy and rewarding specialty that serves families throughout the community. Team members must be able to work:
What Makes This Opportunity Special?
Work in a beautiful, newly opened pediatric facility
Be part of a collaborative, family-focused team culture
Gain valuable healthcare administration experience
Build a long-term career with one of Southwest Florida's most respected healthcare systems
Make a positive impact on children and families every day
Enthusiastic and positive
Customer-focused with excellent communication skills
Comfortable learning and navigating technology and electronic medical records
Adaptable and flexible with scheduling needs
Team-oriented and dependable
Organized and able to manage multiple priorities in a high-volume environment
Excited to grow professionally within Lee Health
If you're looking for an opportunity to join a high-energy pediatric team, develop valuable administrative skills, and build a rewarding career with Lee Health, we'd love to meet you.
Apply today and become part of the team helping Southwest Florida's children thrive! 💙💚
The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.
Education: High School Diploma or GED Required.
Experience: Less than 1 Year Clerical/Administrative required. Insurance/Customer Service preferred.
Certification:BLS (Basic Life Support) certification required in Employee Health and may also be required at other locations within 90 days of hire.
License: N/A
Other: Requires excellent communication and interpersonal skills, IT/computer proficient, basic math, knowledge of insurance verification and medical billing helpful.
US:FL:Cape Coral
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