Lee Health
is located in
Fort Myers/
Cape Coral,
Florida
Location:Lee Memorial Hospital -2776 Cleveland AveFort Myers FL 33901 - Will travel if needed for coverage occasionally
Department: LPG Adult Infectious Disease
Work Type: Full Time
Shift: Shift 1/8:00:00AM to 4:30:00PM
Minimum to Midpoint Pay Rate:$20.00 - $23.50 / hour
Location: Lee Health Infectious Diseases
Lee Memorial Hospital
2780 Cleveland Ave, Suite 809
Fort Myers, FL 33901
Department: LPG Adult Infectious Disease
Work Type: Full Time
Shift: Monday Friday | 8:00 AM 4:30 PM
Pay Range: $20.00 $23.50 per hour
Important: All external candidates will start at $20.00/hour. We offer above-market starting pay for this entry-level roleplease apply only if you are comfortable with this rate.
If youre interested in healthcare, enjoy supporting patients in meaningful ways, and want exposure to a highly specialized field, this role in Adult Infectious Disease offers a unique opportunity.
Youll be part of a clinic that helps patients manage and navigate conditions related to infectious diseasesranging from common infections to more complex, long-term care needs.
Germs are everywheresome are passed from person to person, others through insect bites, contaminated food, or environmental exposure. At Lee Health, our Infectious Diseases team is dedicated to helping patients stay safe, healthy, and well-informed through expert, compassionate care.
Serve as the first point of contact for patients and visitors
Schedule and coordinate patient appointments
Manage high-volume phone calls and patient inquiries
Handle referrals, insurance verification, and registration
Support clinical staff with administrative workflows
Maintain accurate and confidential patient records
Provide a high level of customer service in a healthcare setting
Interest in adult medicine and infectious disease care
Strong customer service and communication skills
Ability to thrive in a fast-paced clinical environment
Detail-oriented with strong organizational skills
Healthcare or administrative experience preferred, but not required
Competitive, above-market entry pay
Comprehensive benefits (medical, dental, vision, retirement)
Paid time off and holidays
Career development and growth opportunities within Lee Health
A mission-driven environment focused on improving community health
The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.
Education: High School Diploma or GED Required.
Experience: Less than 1 Year Clerical/Administrative required. Insurance/Customer Service preferred.
Certification:BLS (Basic Life Support) certification required in Employee Health and may also be required at other locations within 90 days of hire.
License: N/A
Other: Requires excellent communication and interpersonal skills, IT/computer proficient, basic math, knowledge of insurance verification and medical billing helpful.
US:FL:Fort Myers
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