Customer Service Representative - Peds Primary - Port Charlotte - 4/10's

Location:Port Charlotte - Bayshore -22655 Bayshore RoadSuite 120Port Charlotte FL 33980

Department: GCHSWF Peds Primary - PC Bayshore Rd

Work Type: Full Time

Shift: Shift 1/7:00:00AM to 7:00:00PM

Minimum to Midpoint Pay Rate:$20.00 - $23.50 / hour

Summary

👶 Customer Service Representative Pediatrics Primary Care

📍 Location: Port Charlotte Bayshore
22655 Bayshore Road, Suite 120
Port Charlotte, FL 33980

🏥 Department: GCHSWF Peds Primary PC Bayshore Rd
🕒 Work Type: Full Time
Shift: MF | 4 x 10-hour shifts (days may vary within 7:00 AM 7:00 PM)

💰 Pay Rate: $20.00 $23.50/hr
External Candidates Start at $20.00/hr

💙 Join Our Pediatric Team!
Bring your energy and compassion to a fast-paced pediatric primary care clinic serving children and families in a supportive, team-based environment.

👩 What Youll Do:

• 👶 Greet and support pediatric patients & families
• 📞 Schedule appointments & manage calls/messages
• 🗂 Assist with check-in/check-out & patient flow
• 🤝 Provide warm, family-centered customer service

🎯 What Were Looking For:

• Strong customer service skills
• Positive, team-focused attitude
• Ability to thrive in a busy clinic setting
• 💙 Passion for working with children

🎁 Benefits Include:

• Medical, dental & vision insurance
• 🏖 PTO & paid holidays
• 📚 Tuition & career development support
• 💰 Retirement savings plans
• 🌟 Growth opportunities within pediatrics

**Start your healthcare journey in pediatrics todayapply now and make a difference in little lives every day! 👶💙🩺

The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.

Requirements

Education: High School Diploma or GED Required.

Experience: Less than 1 Year Clerical/Administrative required. Insurance/Customer Service preferred.

Certification:BLS (Basic Life Support) certification required in Employee Health and may also be required at other locations within 90 days of hire.

License: N/A

Other: Requires excellent communication and interpersonal skills, IT/computer proficient, basic math, knowledge of insurance verification and medical billing helpful.

US:FL:Port Charlotte