Lee Health
is located in
Fort Myers/
Cape Coral,
Florida
Location:Gulf Coast Medical Center -13681 Doctor's WayFort Myers FL 33912
Department: Intensive Care Unit
Work Type: Part Time
Shift: Shift 1/7:00:00AM to 7:30:00PM
Minimum to Midpoint Pay Rate:$20.00 - $23.50 / hour
🌟Patient Experience & Unit Support Coordinator
Part-Time | Onsite | Healthcare Support
Were looking for a dedicated and proactive Patient Experience & Unit Support Coordinator to join our care team. In this role, youll be the essential link between patients, families, clinical staff, and physicians ensuring every individual feels supported and every unit runs smoothly. Your work directly contributes to a positive patient experience and the efficient flow of care. Must be able work two 12 hour shifts per week with rotational weekends and holidays.
Serve as aliaisonbetween patients, families, hospital staff, and physicians to promote clear communication and a supportive environment.
Support the nursing unit through a blend ofclerical and nonclerical responsibilities, helping maintain seamless daily operations.
Monitor unit activity andidentify challenges, escalating concerns and offering alternative solutions to the appropriate personnel.
Providetimely, accurate informationto decision-makers to help maintain safe, efficient, and patientcentered care.
Contribute to a culture of compassion, teamwork, and continuous improvement.
Strong communication skills and a calm, professional presence
Ability to multitask in a fast-paced clinical environment
A proactive mindset with a talent for problem-solving
Commitment to delivering an exceptional patient experience
Comfort working collaboratively with diverse clinical teams
Youll be part of a mission-driven health system that values empathy, teamwork, and operational excellence. Your role will directly influence patient satisfaction and the overall quality of care making you an integral part of our healthcare community.
Serves as a liaison between the patient, family, hospital staff and physicians to ensure a favorable patient experience and efficient coordination of unit flow. Responsible for a variety of clerical and non-clerical duties that support the overall operations of the nursing unit as well as the optimal delivery of care within the health system. Routinely engaged in identifying, elevating and providing alternative solutions to challenges to appropriate personnel. Provides timely information to decision-making personnel.
US:FL:Fort Myers
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