Lee Health
is located in
Fort Myers/
Cape Coral,
Florida
Location:The Sanctuary - Regional Cancer Center -8931 Colonial Center DriveFort Myers FL 33905
Department: HOD HB Oncology Physicians
Work Type: Full Time
Shift: Shift 1/8:00:00 AM to 5:45:00 PM / 5, 8 hour shifts variable in this time frame / Monday to Friday
Minimum to Midpoint Pay Rate:$20.00 - $23.50 / hour
Heres a polished, visually engaging posting tailored to clerical/administrative professionals with a passion for oncology care:
📍 Location: The Sanctuary Regional Cancer Center
8931 Colonial Center Drive, Fort Myers, FL 33905
🏥 Department: HOD HB Oncology Physicians
🕒 Schedule: Full Time | Monday Friday | 8:00 AM 5:45 PM
Hourly Pay Range: $20.00 $23.50
Important: All external candidates will start at $20.00/hour.
Lee Health intentionally offers above-market entry-level pay to attract compassionate, high-quality talent. This role is classified as an entry-level opportunity with strong growth potential.
This is more than a customer service job its an opportunity to support patients navigating one of the most critical journeys of their lives. As part of an Oncology team, you will be a trusted first point of contact, helping create a supportive, organized, and compassionate experience for patients and their families.
Serve as the front-line support for patients in an oncology setting
Schedule appointments and coordinate patient visits
Manage incoming calls with empathy, professionalism, and efficiency
Verify insurance and update patient records
Support providers and clinical staff with administrative needs
Ensure a seamless, compassionate patient experience from start to finish
High School Diploma or equivalent
Strong clerical and administrative skills
Customer service experience
Experience in a medical office or healthcare setting
Familiarity with scheduling, insurance verification, or EMR systems
Passion for working with oncology patients and their families
Ability to balance compassion with efficiency in a fast-paced environment
Individuals who are detail-oriented and organized
Professionals who lead with empathy and patience
Those who find purpose in supporting patients through complex care journeys
Team players who value collaboration in a clinical setting
Competitive pay with structured growth opportunities
Comprehensive health, dental, and vision insurance
Generous PTO and paid holidays
Retirement plans with employer contributions
Career advancement and internal mobility opportunities
A mission-driven culture focused on exceptional patient care
If youre a clerical or administrative professional looking to transition into healthcareor grow within itthis is your opportunity to make a meaningful impact in oncology care while building a long-term career.
Let me know if you want a version formatted for social media, internal postings, or with branding elements like icons/logos!
The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.
Education: High School Diploma or GED Required.
Experience: Less than 1 Year Clerical/Administrative required. Insurance/Customer Service preferred.
Certification:BLS (Basic Life Support) certification required in Employee Health and may also be required at other locations within 90 days of hire.
License: N/A
Other: Requires excellent communication and interpersonal skills, IT/computer proficient, basic math, knowledge of insurance verification and medical billing helpful.
US:FL:Fort Myers
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