Lee Health
is located in
Fort Myers/
Cape Coral,
Florida
Location:Babcock Ranch -42880 Crescent LoopPunta Gorda FL 33982
Department: Rehab Svcs - Babcock Ranch
Work Type: Full Time
Shift: Shift 1/7:00:00 AM to 5:30:00 PM
Minimum to Midpoint Pay Rate:$20.00 - $23.50 / hour
🌟 Join Our Team at Babcock Ranch Rehab Services! 🌟
Were looking for a friendly, organized, and patient-focused Customer Service Representative to be the welcoming face of our Outpatient Rehabilitation office in beautiful Babcock Ranch! 💙
📍 Location: 42880 Crescent Loop, Punta Gorda, FL 33982
🕒 Schedule: Full-Time | MondayFriday | 7:00 AM 5:30 PM
💼 Department: Rehab Services Babcock Ranch
💲 Pay Range: $20.00 $23.50/hour
👉 All external candidates will start at $20.00/hour
Why Youll Love This Role:
Youll play a key role in helping patients feel supported from the moment they walk in! If you enjoy helping others, staying organized, and being part of a compassionate healthcare teamthis is the perfect opportunity for you.
💡 What Youll Do:
Greet and assist patients with a warm, welcoming attitude
Schedule appointments and manage front desk operations
Handle patient check-in/check-out and verify information
Support therapists and clinical staff with administrative needs
Ensure a smooth and positive patient experience every day
💙 What Were Looking For:
Strong customer service skills
Great communication and attention to detail
Ability to multitask in a fast-paced environment
A passion for helping others and being part of a team
🌿 Why Babcock Ranch?
Work in one of Southwest Floridas most innovative and growing communities while making a real difference in patients lives every day!
🚀 Ready to take the next step in your career? Apply today and grow with us!
The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.
Education: High School Diploma or GED Required.
Experience: Less than 1 Year Clerical/Administrative required. Insurance/Customer Service preferred.
Certification:BLS (Basic Life Support) certification required in Employee Health and may also be required at other locations within 90 days of hire.
License: N/A
Other: Requires excellent communication and interpersonal skills, IT/computer proficient, basic math, knowledge of insurance verification and medical billing helpful.
US:FL:Punta Gorda
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