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Patient Care Liaison

Job Details

Location:
Fort Myers, FL

Category:
Patient Care Liaison

Type:
Part Time

Schedule:
Nights

Job Ref:
89411

Location:Gulf Coast Medical Center -13681 Doctor's WayFort Myers FL 33912

Department: Stroke Unit

Work Type: Part Time

Shift: Shift 3/7:00:00 PM to 7:30:00 AM

Minimum to Midpoint Pay Rate:$20.00 - $23.50 / hour

🌟 Patient Experience & Unit Support Coordinator

Part-Time | Onsite | Healthcare Support

About the Role

Were looking for a dedicated and proactive Patient Experience & Unit Support Coordinator to join our care team. In this role, youll be the essential link between patients, families, clinical staff, and physicians ensuring every individual feels supported and every unit runs smoothly. Your work directly contributes to a positive patient experience and the efficient flow of care.

What Youll Do

  • Serve as a liaison between patients, families, hospital staff, and physicians to promote clear communication and a supportive environment.

  • Support the nursing unit through a blend of clerical and nonclerical responsibilities, helping maintain seamless daily operations.

  • Monitor unit activity and identify challenges, escalating concerns and offering alternative solutions to the appropriate personnel.

  • Provide timely, accurate information to decision-makers to help maintain safe, efficient, and patientcentered care.

  • Contribute to a culture of compassion, teamwork, and continuous improvement.

What Makes You a Great Fit

  • Strong communication skills and a calm, professional presence

  • Ability to multitask in a fast-paced clinical environment

  • A proactive mindset with a talent for problem-solving

  • Commitment to delivering an exceptional patient experience

  • Comfort working collaboratively with diverse clinical teams

Why Join Us

Youll be part of a mission-driven health system that values empathy, teamwork, and operational excellence. Your role will directly influence patient satisfaction and the overall quality of care making you an integral part of our healthcare community.

Requirements

Educational Requirements

Degree/Diploma ObtainedProgram of StudyRequired/
Preferred
and/orLess than High School Required

Experience Requirements

Minimum Years RequiredArea of ExperienceRequired/
Preferred
and/orNo Experience Required

State of Florida Licensure Requirements

LicensesRequired/
Preferred
and/orNot Required

Certifications/Registration Requirements

Certificates/RegistrationsRequired/
Preferred
and/or

US:FL:Fort Myers

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Lee Health
is located in
Fort Myers/
Cape Coral,
Florida
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