Lee Health
is located in
Fort Myers/
Cape Coral,
Florida
Location:Cape Coral Hospital -636 Del Prado BlvdCape Coral FL 33990
Department: Rehabilitation Services - CCH OP
Work Type: Full Time
Shift: Shift 1/9:00:00 AM to 5:30:00 PM
Minimum to Midpoint Pay Rate:$20.00 - $23.50 / hour
🌴 Customer Service Representative Occupational & Physical Therapy (Outpatient Rehab) 🌴
📍 Location: Cape Coral, FL (Conveniently located behind Cape Coral Hospital)
🕒 Schedule: Monday Friday | 9:00 AM 5:30 PM
💲 Pay: Starting at $20.00/hour (Above market for entry-level roles!)
Want to live and work in the Cape? 🌊
Tired of sitting in bridge traffic every day? Skip the commute and build your career right here in beautiful Cape Coral!
Were seeking a Full-Time Customer Service Representative to join our Outpatient Rehab team specializing in Occupational & Physical Therapya fast-paced, patient-centered environment where youll help support patients on their journey to recovery and independence.
In this setting, youre more than just the first point of contactyoure part of a care team helping patients regain strength, mobility, and daily living skills. From post-injury recovery to improving quality of life, your role helps keep therapy running smoothly so patients can focus on healing.
If youre looking for a role where you can make a meaningful impact in occupational and physical therapy within outpatient rehabilitation, this is your opportunity.
👉 Apply today and start your journey in Outpatient Rehab right here in Cape Coral!
The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.
Education: High School Diploma or GED Required.
Experience: Less than 1 Year Clerical/Administrative required. Insurance/Customer Service preferred.
Certification:BLS (Basic Life Support) certification required in Employee Health and may also be required at other locations within 90 days of hire.
License: N/A
Other: Requires excellent communication and interpersonal skills, IT/computer proficient, basic math, knowledge of insurance verification and medical billing helpful.
US:FL:Cape Coral
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