Location:LPG at Page Field -4761 S Cleveland AveFort Myers FL 33907
Department: LPG Allergy
Work Type: Full Time
Shift: Shift 1/8:00:00 AM to 5:00:00 PM
Minimum to Midpoint Pay Rate:$21.01 - $24.69 / hour
πΏ Lead Customer Service Representative Allergy πΏ
Take the lead in creating an exceptional patient experience while supporting a dynamic specialty team!
π Location: LPG at Page Field
π₯ Department: LPG Allergy
π Work Type: Full Time
Schedule: Monday Friday | 8:00 AM 5:00 PM
As a Lead Customer Service Representative, youll play a key leadership role in ensuring smooth front-end operations in a fast-paced Allergy practice. Youll support both patients and team membershelping deliver outstanding service while guiding daily workflows and mentoring staff.
This is a great opportunity for someone ready to step into leadership while staying hands-on in patient interaction and administrative coordination.
π Education
πΌ Experience
π Additional Requirements
$21.01 $24.69 per hour (based on experience)
Join a supportive Allergy team where your leadership makes a real impactboth for patients managing chronic conditions and for the team delivering their care. If youre ready to lead with purpose and grow your career, this role is for you.
The Lead Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice. CSR responsibilities include handling telephones, client registration/check-in, patient appointment scheduling, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Detailed oriented and possess excellent communication, interpersonal and writing skills. Ability to effectively communicate and present information, respond to questions and problem solving skills. Responsible for meeting the following criteria: Provides support to the business activities of a multi-practitioner practice where there is a manager over two or more offices without a supervisor on site. Depending on the specific Practice needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.
And motivated to return to school to pursue a degree to advance within the department to a leadership position/career path.
US:FL:Fort Myers
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