Location:Women and Children's Medical Plaza -15901 Bass RoadFort Myers FL 33908
Department: HOD HB Peds Endocrinology
Work Type: PRN
Shift: Shift 1/9:00:00 AM to 5:30:00 PM
Minimum to Midpoint Pay Rate:$20.75 - $20.75 / hour
🍭🧸 Now Hiring: PRN Customer Service Representative Pediatric Endocrinology 🧸🍭
Flexible work + meaningful impact for kids and families!
📍 Location: Women and Children's Medical Plaza
🏢 Department: HOD HB Peds Endocrinology
💼 Work Type: PRN (As Needed)
Shift: Monday Friday | 9:00 AM 5:30 PM (as scheduled)
PRN stands for as needed.
👉 In simple terms:
Be the friendly face and voice supporting children and families in a specialty focused on hormones, growth, and conditions like diabetes. Your role helps create a smooth and comforting experience for every visit 💙
📞 Answer calls & assist with scheduling appointments
👋 Check in patients and welcome families
🧾 Verify insurance, referrals & authorizations
💳 Collect payments and post charges
🗂 Maintain accurate patient records
🤝 Support providers and staff in a team-based environment
Strong customer service and communication skills
Friendly, patient, and compassionate demeanor
Ability to adapt to a flexible, as-needed schedule
Prior medical office experience is a plus
💵 Flat Rate: $20.75/hour (set rate for this PRN role)
Help support children managing lifelong conditions while creating a welcoming, stress-free experience for families. Every interaction you have makes a difference 🌟
👉 Looking for flexibility and purpose? Apply today and join our caring pediatric team!
The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.
Education: High School Diploma or GED Required.
Experience: Less than 1 Year Clerical/Administrative required. Insurance/Customer Service preferred.
Certification: BLS (Basic Life Support) certification required in Employee Health and may also be required at other locations within 90 days of hire.
License: N/A
Other: Requires excellent communication and interpersonal skills, IT/computer proficient, basic math, knowledge of insurance verification and medical billing helpful.
US:FL:Fort Myers
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