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Customer Service Representative - Endocrinology - Bonita Health Center

Job Details

Location:
Estero, FL

Category:
Customer Service

Type:
Full Time

Schedule:
Days

Job Ref:
88712

Location:Bonita Health Center -3501 Health Center BlvdSuite 1119Estero FL 34135

Department: LPG Endocrinology

Work Type: Full Time

Shift: Shift 1/8:30:00 AM to 5:00:00 PM

Minimum to Midpoint Pay Rate:$20.00 - $23.50 / hour

Summary

🌿🩺 Now Hiring: Customer Service Representative Endocrinology 🩺🌿
Support patients on their journey to better health in a specialty focused on balance, wellness, and lifelong care!

πŸ“ Location: Bonita Health Center (Beautiful Estero, FL 🌴)
🏒 Department: LPG Endocrinology
πŸ’Ό Work Type: Full Time
Shift: Monday Friday | 8:30 AM 5:00 PM


πŸ’Ό About the Role

Be the welcoming voice and face of an endocrinology practice that helps patients manage conditions like diabetes, thyroid disorders, and hormonal imbalances. Your role is key in creating a smooth, supportive, and organized experience for every patient.


πŸ”Ή What Youll Do

πŸ“ž Answer calls & assist patients with care coordination
πŸ“… Schedule appointments & manage provider calendars
🧾 Verify insurance, referrals, and authorizations
πŸ’³ Collect payments, post charges & support billing processes
πŸ—‚ Maintain accurate and compliant medical records
🀝 Work closely with providers and team members to ensure seamless patient flow


🌟 What Were Looking For

Strong customer service and communication skills
Detail-oriented with ability to multitask
Comfortable supporting patients with chronic conditions
Previous medical office experience preferred


πŸ’° Pay & Perks

πŸ’΅ $20.00 $23.50/hour
All external candidates will start at $20.00/hour
🌱 Grow your career in a specialized, high-impact field
🌴 Work in a beautiful, patient-centered environment in Estero


πŸ’š Why Endocrinology?

Make a meaningful difference by supporting patients managing chronic and complex conditions. Your role helps create consistency, trust, and a better care experience every step of the way.


πŸ‘‰ Apply today and help bring balance and care to every patient interaction!

Requirements

Education: High School Diploma or GED Required.

Experience: Less than 1 Year Clerical/Administrative required. Insurance/Customer Service preferred.

Certification:BLS (Basic Life Support) certification required in Employee Health and may also be required at other locations within 90 days of hire.

License: N/A

Other: Requires excellent communication and interpersonal skills, IT/computer proficient, basic math, knowledge of insurance verification and medical billing helpful.

US:FL:Estero

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