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Customer Service Representative - Urology - Cape Coral

Job Details

Location:
Cape Coral, FL 33990

Category:
Customer Service

Type:
Full Time

Schedule:
Days

Job Ref:
87529

Location:LPG Urology - Cape Coral -507 Del Prado Blvd SCape Coral FL 33990

Department: LPG Urology

Work Type: Full Time

Shift: Shift 1/8:00:00 AM to 4:30:00 PM

Minimum to Midpoint Pay Rate:$20.00 - $23.50 / hour

Summary

πŸ’™πŸ©Ί Now Hiring: Customer Service Representative Urology πŸ©ΊπŸ’™
Join a team where professionalism, compassion, and precision make a real difference every day!

πŸ“ Location: LPG Urology - Cape Coral
🏒 Department: LPG Urology
πŸ’Ό Work Type: Full Time
Shift: Monday Friday | 8:00 AM 4:30 PM


πŸ’Ό About the Role

Be the trusted first point of contact for patients in a specialized urology practice. Youll play a key role in delivering a smooth, respectful, and efficient patient experience while supporting both clinical and administrative workflows.


πŸ”Ή What Youll Do

πŸ“ž Answer and manage incoming calls with professionalism
πŸ“… Schedule appointments & coordinate patient care
🧾 Verify insurance, obtain authorizations & referrals
πŸ’³ Collect payments, post charges & support billing accuracy
πŸ—‚ Maintain organized, compliant patient records
🀝 Collaborate with providers and team members to ensure seamless operations


🌟 What Were Looking For

Strong customer service and communication skills
Comfortable handling sensitive patient information with discretion
Detail-oriented with ability to multitask in a fast-paced setting
Prior medical office or healthcare experience preferred


πŸ’° Pay & Benefits

πŸ’΅ $20.00 $23.50/hour
All external candidates will start at $20.00/hour
πŸ“ˆ Opportunity to grow within a specialized medical practice


πŸ’™ Why Urology?

Work in a specialty that requires empathy, professionalism, and trust. Youll help patients feel comfortable and supported while ensuring their care journey runs smoothlyevery interaction matters.


πŸ‘‰ Apply today and be part of a team that delivers care with precision and compassion!

Requirements

Education: High School Diploma or GED Required.

Experience: Less than 1 Year Clerical/Administrative required. Insurance/Customer Service preferred.

Certification:BLS (Basic Life Support) certification required in Employee Health and may also be required at other locations within 90 days of hire.

License: N/A

Other: Requires excellent communication and interpersonal skills, IT/computer proficient, basic math, knowledge of insurance verification and medical billing helpful.

US:FL:Cape Coral

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