🌟 Now Hiring: Customer Service Representative Adult Gastroenterology (GI) 🌟
📍 Location: Medical Plaza One
🕘 Schedule: Monday Friday | 9:30 AM 6:00 PM
💲 Starting Pay: $20.00/hour (for all external candidates) Lee Health proudly pays above market rate for this entry-level opportunity.
Make an Impact in Adult Specialty Care
Are you someone who enjoys working directly with patients and thrives in a fast-paced medical office environment? Join our Adult Gastroenterology (GI) team where compassionate service, attention to detail, and teamwork play a critical role in supporting patients through important digestive health care.
This position is perfect for candidates who are interested in Adult Specialty medicine, want to build experience in a high-demand specialty, and enjoy being the welcoming, knowledgeable first point of contact for patients.
As a Customer Service Representative, you will help ensure every patient interaction is seamlessfrom scheduling appointments to guiding them through the registration process and supporting the clinical team behind the scenes.
What Youll Do
As a key member of the GI specialty team, responsibilities include:
Providing exceptional customer service to patients and families in person and by phone
Scheduling appointments and coordinating patient visits
Managing patient check-in and registration processes
Verifying insurance eligibility and benefits
Handling referrals, authorizations, and pre-certifications
Posting charges and assisting with initial patient collections
Ensuring accurate documentation within the electronic medical record (EMR)
Supporting a high-volume adult specialty practice with professionalism and efficiency
Your role directly supports patient experience, operational success, and continuity of care.
What Were Looking For
Prior medical office experience highly preferred
Experience working in a high-volume patient-facing environment
Epic EMR experience strongly preferred
Strong communication, organization, and multitasking skills
A patient-first mindset with a passion for helping others
Candidates who enjoy adult specialty medicine, complex care coordination, and collaborative team environments will thrive in this role.
Why Join Lee Health?
Lee Health is committed to supporting our team members both professionally and personally. Our comprehensive benefits package includes:
Competitive pay ($20.00/hour starting rate for external hires)
🏥 Medical, Dental & Vision Insurance
💰 Retirement Plans with Employer Contributions
📚 Tuition Reimbursement & Career Growth Opportunities
🌴 Generous Paid Time Off
Employee Assistance Programs & Wellness Resources
🏥 Work within one of Southwest Floridas most respected healthcare systems
Grow Your Career in Adult Specialty Care
If youre looking for a role where you can develop your medical office expertise, work closely with a specialty care team, and make a real difference in patients healthcare journeys, wed love to meet you.
Apply today and become part of the Adult Gastroenterology team serving our community with excellence.
